Customer Ratings & Reviews

This is the second time we’ve used Geek Squad and they did not disappoint. Courteous and professional. As a former installer and trainer, I sing their praises enough. I was very impressed by how skilled they were. Once they were done, the job was flawless. I couldn’t have trained these guys better myself. Thank you for outstanding service!!!

Chris and his partner did an excellent job hanging a 65 inch tv above our fireplace. They took care took ensure the tv was perfectly straight, it was set up properly with our existing streaming service, and then vacuumed up the dust from drilling into the drywall.

Two knowledgeable Geek Squad Techs delivered and installed my 75” Samsung OLED TV. Carlos & Nate worked well together. Carlos explained every procedure as it was completed. After hanging the TV, Carlos assisted me in setting up the TV and explained the additional warranty offered and how to purchase it. Over all it was a positive experience.

It’s been a month, I believe the tech’s name was Eric. Eric was knowledgeable as well as efficient and effective in mounting a 55 inch TV on bedroom wall. He was respectful and thoughtful in answering my questions. He was patient with me determining my choices. His work is excellent! I am very pleased with result. He also completed setup of my remote. I highly recommend using Geek Squad. Just ask for Eric.

One Geek Squad agent came and installed my 55" TV to the wall and made sure everything was secured and working as required. Very fast and efficient for having no other assistance.

Biggest TV I can fit in media center. Edge to edge 70''. Couldn't fit a 75'' or 65'' so small but still way bigger compromise and the price was right, Geeks did a great job installing, including remounting my heavy existing wall mount, a good one though heavier than the ones you can buy now. They also cleaned up my nest of snakes power supplies, power bars and cables. And they demonstrated how both my new TV and new Amp work and work together, programmed my remotes and even delivered the new items in the Geekmobile.

Yes they did. Outstanding customer service. Very enthusiastic and energetic with a "can do" attitude. Very knowledgeable technicians. Give ideas and recommendetions for perfect results. Thanks to Geek Squad.

Setting up and mounting my 85” Samsung TV was an absolute breeze thanks to the Best Buy delivery and installation service! The installers were professional and answered all my questions, they made effort to keep dry wall debris to a minimum. The mounting kit made the installation process smooth sailing. Not only does my TV look fantastic mounted on the wall, but I also have peace of mind knowing it’s securely in place. The adjustable features allowed me to customize the viewing angle perfectly, enhancing my overall watching experience. I highly recommend Setup & Mounting service for anyone looking to guarantee a secure, mounting for any TV!

The team arrived on time with adequate advance notice. Very professional, courteous, and knowledgable. Cleaned up when they finished.

The installer had to overcome several obatacles to hang my 85 inch and 55 inch TV's, over fireplaces, with a 2 foot hearth. The walls ended up not having any studs to use. The installer was able to overcome this and still install both TV's without issues. This was after another TV installer from another place declined to install the TV's.

Chris and Joe from Geek Squad did a great job of installing and setting up our new TV and Sonos Soundbar. This was a flush mount over our fireplace which required extra care and they were careful and made sure everything was well done and neat. We are very pleased and will definitely use These Geeks again!

The guys were extremely nice & so informative. They mounted my tv perfectly! & showed me the features of my new TV.

The agents arrived promptly on time and they communicated on the day of the installation in advance. They unmounted my old tv and mounted the new tv in a short time. They were thorough and asked a few questions on at what height the tv should be mounted etc. They helped connecting the cables and did a demo on how to wade thread the menus. Once done, they cleaned up the boxes. They were very professional throughout and I liked their service very much.

Professional service from both people who showed up to install an 83" and relocate an 85". Cleaned up after themselves. Thank you.

Good job mounting tv and sound bar. Could have used cord concealer to also hide extension bar. Could have been a little cheaper it cost me more for the mount and installation than the tv.

Excellent service and support. Job was done nice and neat!

they mounted a 98 samsung tv for me they were on time very nice did a good job after it was up on wall they ask if i needed any set up on it load apps internet and such. i said no i can do all that. i did ask that i had a 85 samsung that was taken down in the room if they could carry it up stairs for me as it was aquard and easy for two people.they said normally that is an extra charge but they did it. it took 2 or 3 minutes no problem. sometimes people try and do as little as possible and that very much speaks as to who they are. so, doing a bit more and going beyond what is required also speaks as to who they are in a better light.

They did a fantastic job mounting my new Samsung in the living room and then moving and mounting my other TV in my bedroom. They went over all of the features of the new TV and hooked all Bose system and DVD to the new TV. They also set everything up to use with one controller.

The Geek Squad are real professionals from the time they say they are coming to the final clean up. Not only did they install my TV in the exact location, but they also installed the wiring behind the wall and made the new outlets look like they were always there. But their services did not stop there. They programmed all the remotes, and set up all the menu items on the TV and the apps that we have. And made sure we knew how to work and operate the TV settings and remote. The Geek Squad was extremely friendly and moved the exiting tv to another room and took out the trash from the boxes.

We purchased this Samsung TV specifically for our bedroom and a small sitting area. Samsung was the brand we chose because we have owned a number of these TVs over years and they were all excellent quality and were reliable and long lasting. The installation went well and the Best Buy employee was very polite and helpful. Both TV and all mount are working well.