Customer Ratings & Reviews

Had an awesome experience with the Geek Squad. Their install was perfect. They took the time to insure I was happy with the placement, that I knew how everything worked and cleaned up completely before they left.

The team arrived on time with adequate advance notice. Very professional, courteous, and knowledgable. Cleaned up when they finished.

The agents mounted my tv. They carefully measured the wall to make sure mount is centered. They asked to see how high we want the tv. They cleaned up and vacuum the mess they made from drilling into the walls. They were professional and knowledgeable.

Two knowledgeable Geek Squad Techs delivered and installed my 75” Samsung OLED TV. Carlos & Nate worked well together. Carlos explained every procedure as it was completed. After hanging the TV, Carlos assisted me in setting up the TV and explained the additional warranty offered and how to purchase it. Over all it was a positive experience.

Good job mounting tv and sound bar. Could have used cord concealer to also hide extension bar. Could have been a little cheaper it cost me more for the mount and installation than the tv.

I can’t say enough about the great job the Geek Squad did in delivery of my products (75” TV, Large Media Cabinet and the mount to hang on the wall. They were courteous, knowledgeable and did an amazing job getting the mount up, tv mounted and putting together the cabinet. They set up everything and cleaned up too.! All I had to do was enjoy once they finished. Would definitely choose Geek Squad again, when needed!

I'm not sure why I waited so long to purchase a TV bracket. Helpful staff and easy scheduling for installation. Looks clean and professional. I'm loving my new view!

The Geek Squad are real professionals from the time they say they are coming to the final clean up. Not only did they install my TV in the exact location, but they also installed the wiring behind the wall and made the new outlets look like they were always there. But their services did not stop there. They programmed all the remotes, and set up all the menu items on the TV and the apps that we have. And made sure we knew how to work and operate the TV settings and remote. The Geek Squad was extremely friendly and moved the exiting tv to another room and took out the trash from the boxes.

The agents arrived promptly on time and they communicated on the day of the installation in advance. They unmounted my old tv and mounted the new tv in a short time. They were thorough and asked a few questions on at what height the tv should be mounted etc. They helped connecting the cables and did a demo on how to wade thread the menus. Once done, they cleaned up the boxes. They were very professional throughout and I liked their service very much.

they mounted a 98 samsung tv for me they were on time very nice did a good job after it was up on wall they ask if i needed any set up on it load apps internet and such. i said no i can do all that. i did ask that i had a 85 samsung that was taken down in the room if they could carry it up stairs for me as it was aquard and easy for two people.they said normally that is an extra charge but they did it. it took 2 or 3 minutes no problem. sometimes people try and do as little as possible and that very much speaks as to who they are. so, doing a bit more and going beyond what is required also speaks as to who they are in a better light.

Chris and Joe from Geek Squad did a great job of installing and setting up our new TV and Sonos Soundbar. This was a flush mount over our fireplace which required extra care and they were careful and made sure everything was well done and neat. We are very pleased and will definitely use These Geeks again!

I had my Sony Bravia mounted to the wall in our apartment. The installers were punctual and careful with their unwrapping, measurement and mounting. Super happy with this and so much easier than struggling with hardware locations and level mounting. I highly recommend this service.

When I read the reviews for the first time, I was a bit hesitant on having my TV mounted but didn’t want to do the service myself so I took the risk. I cannot put into words how please I am with the level of respect and expertise these guys brought to my home. They came on time, put on their shoe slippers, and I welcomed them in. I had already picked up my TV so I had everything waiting for them. We went over location of the TV and possible glare and then he marked the TV location with tape so I could visualize if the height was right. They also installed an in-wall power kit and ran an HDMI cable without me having to ask. (I did provide these items.) Before leaving, they asked if I had any questions, showed me the degrees of motion the mount had, and leveled the TV again to make sure it wasn’t crooked. Then they took the trash and left. I will NEVER trust any other proffesionals with my home! I cannot reccomend them enough! One thing to note- most of these bad reviews are because they opted for a third party company. Choose GeekSquad, you won’t regret it.

the Geek Squad is always exceptional. they answers all of my questions and ask Where I want things. The TV was set up quickly and I was able to use it fully when they left.

Excellent service and support. Job was done nice and neat!

My install agents were very professional and knew exactly what they were doing. I’m not very savvy with installs, wall mounts etc. They really did an excellent job installing my devices and connecting everything along with hiding the wires etc. Absolutely love my set up now. Thank you to the professional agents Jesse and his team! Best Buy is lucky to have them.

Sure, setting up a tv is easy. Well, they can be too heavy and awkward for one person. We decided we'd let the Geek Squad do all the heavy and detail work. No sweat on my part. They showed up on time. Asked the location and we showed them the living room. We had an existing tv (to be taken away) and soundbar. They put up the new wall mount for the tv, the tv, the sound bar (we couldn't let them do rear speakers as other construction going on), and set it up on the home network. Quick, clean, polite, and answering all our questions. Showed us the basics for this tv and soundbar. Absolutely would recommend them!

Daniel & Bell installed our wall mounted 65" TV on Oct 23, 2025. Prompt, polite & efficient. They connected all the bells & whistles flawlessly. They worked as an EXCELLENT team. Both Daniel & Bell are assets to Best Buys' Geek Squad. Thankful for their expertise and expert install. (We ONLY shop/use Best Buy & Geek Squad)

The agents installed my TV and connected it to my devices quickly and were very professional. They offered great suggestions (ie velco-ed my roku to back of tv). No cords showing!!! Very courteous and super helpful,

They let me know a day in advance when they would arrive then called when they were on the way. Arrived on time and got right to work! They ask where I wanted the TV mount, and TV and that’s where it went. Then they setup the TV from start to finish including showing me how to work the controls on the TV as well as the new things on the remote. Even removed all boxes. Nicest guys I’ve had in my home.