Customer Ratings & Reviews
- Model:
- V656-G4
- SKU:
- 6363882
Rating by feature
- Picture Quality
Rating 3.6 out of 5 stars
- Sound Quality
Rating 3.6 out of 5 stars
- Brightness
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the 65" Class V-Series LED 4K UHD Smart VIZIO SmartCast TV's excellent picture quality and affordable price. Many customers also appreciate how easy it is to set up. However, some customers have experienced issues with the TV being slow, the Wi-Fi connection dropping out, and screen issues.
This summary was generated by AI based on customer reviews.
great deal for tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV as a “open box” deal. We took it home and it had a black circular spot on the bottom with a crazy (only inside tv screen) going all the way up. The picture quality wasn’t as good as we thought it would be. I think for the price it was a good deal based on how big it is but that’s about it.
No, I would not recommend this to a friendTook some finagling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to stumble through settings to optimize my visuals, but after a week of fiddling, think I have the tv looking great.
I would recommend this to a friend- Pros mentioned:Picture quality
Ok TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture on the tv is good, but not a fan of the Chromecast type os on the TV
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello JM90, VIZIO is committed to giving consumers access to as much streaming content as possible. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV. If you have any questions using any of these applications please contact our customer support.
Terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 11/8/19 Wifi connection would drop out multiple times daily. After 3 weeks the tv would not turn on. Luckily Best Buy had an extension on their return policy for the holidays. I am currently waiting for my new TCL tv to be delivered. 5 hours late so far!!!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Matt, your television should have been able to stay connected to a stable internet connection within range without an issue. And the television issues you are describing is not normal behavior. Sorry you did not have the experience we would expect with this television. If you decide to try another VIZIO product in the future and have any questions please reach out to our customer support.
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Competitive TV with a good price. Good resolution. Sound is not excellent, but is OK
I would recommend this to a friendPoor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was used only for video gaming had it for 13 days screen burned out if I could give negative stars I would
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Nickname, Defects like this are extremely rare. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Open Box nightmare!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to navigate through apps. The TV turns on to an app that has to be set up. Took a while just to find regular channels. I won’t ever buy this brand again.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello AppleFan, at Vizio we strive to provide customers with the best viewing experience we possibly can. I am sorry to hear that we had some issues setting up the TV and we would really love to hear any way we could possibly improve the setup process. If you could please call us at 1-877-698-4946 a customer service rep would be more than happy to help.
Not Alexa comp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to be Alexa comparable and Disney app found
I would recommend this to a friendDisappointed... colors are not what i thought.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with what i bought. Wish i could change it
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Dimitris, At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-878-4946.
Good tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy an open box item. The day that it was the last day for me to return it for full refund, the picture on one side is distorted.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi SlightWeight. Even though the item was purchased open box, you can still contact our support team free of charge. We'd be happy to see what we can do to help resolve your problem.They're available at 855-833-3221.
Turns on by self Best Buy’s was zero help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called several times was hung up by associates twice after being on hold over 30 minutes - then was advised that had no solution or even heard of .... zero help
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Sorry to hear about your experience. Your TV does have lifetime technical support from VIZIO, if you'd like to speak with one of our VIZIO technicians we'd be happy to see if we could help. You can reach us by visiting support.vizio.com and choosing 'Contact Us'. We have agents available through phone, chat, and text message who can help.
Vizio TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good tv to own I don’t recommend it No good quality pictures and sounds
No, I would not recommend this to a friendGood deal, less enjoyable service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was a good deal, but employee was lacking knowledge.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Sarah. VIZIO has toll free technical support. If you ever have any questions about our product you can reach us directly at 855-833-3221.
- Pros mentioned:Picture quality
Perfect tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for an inexpensive TV this is it great picture good audio ❤️
I would recommend this to a friend - Cons mentioned:Internet connectivity
Internet Connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t stay connected to internet always have to reboot tv
No, I would not recommend this to a friend Samsung 65”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just wrote a negative review but want to retract that review! The problem was ours not the tv!
I would recommend this to a friendVizio tv Is Diposable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.6yrs ago I would have recommended this tv too. All the great reviews are 4yrs or less. I’ve called Vizio on several occasions. The tv was slow to come on in the 2-3 yr the picture is dark most times. It powers on and off to the point I just say forget it. My coworker just informed me he had Vizio too and to replace after 7yrs . So Vizio is a disposable tv
No, I would not recommend this to a friendNot for Google
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.CUSTOMER SERVICE IS HORRIBLE... I bought this TV to use Google Home assistant for voice command because I spend 30 minutes a day looking for kid lost remotes.. it doesn't work.. you have to create an account with Vizio to link at dms.virizion.com/link but it goes to a service error so you can not create an account to link the code.. I tried everything thing.. multiple computers, smart phones.. keep getting 503 service error.. tried chat for help and I received a robot that gave me the run around.. Found the actual number 6 hours later. Was transferred to the Philippines.. Barley spoke English and did not even know the phanatic alphabet... really annoying.. got told to deal with it..had to demand a Manager after 30 minutes I was told to deal with it again.. I'm still looking for the remotes.... Run
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Lear, i'm really sorry about your experience and understand if you do not want to reach back out to our customer support. We recently sent out an update to improve the experience with setting up and pairing voice devices. Additionally the link you would need to pair your devices is dms.vizio.com/link. If you have any questions and would like our assistance further your can reach back out to our customer support and we would be happy to try and assist again.
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read reviews done research and everything looked like a great tv and it was at first but within the first month i had to completely reset it at least 3 times had to power it completely off at least twice a week it finally started working good last time i reset it's been fine but recently i suppose vizio done some sort of update so now i cant get it to go to cable its only on tje watch free and that you have to do 2 to 3 channel searches to watch anything worst thing I've ever bought will most likely never buy another vizio
No, I would not recommend this to a friendDON'T BUY A VIZIO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DON'T BUY!! A Vizio TV is more of an advertisement machine than a TV. You can not stop the ads from showing up. I was stupid to purchase a Vizio!
No, I would not recommend this to a friend