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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 229 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the Ultimate 2.4G Controller's excellent build quality, comfortable design, and convenient wireless functionality with its charging dock. Many appreciate its compatibility with PCs and the generally positive battery life and connection experiences reported. While some users experienced issues with stick drift or back button functionality, the overall feedback highlights a positive user experience. The controller is also frequently praised for its affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 229 reviews
  • Rated 4 out of 5 stars

    Not compatible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with the Nintendo switch. Salesman said it would best the best option for switch but wouldn’t pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair, Works good, charging port is pretty handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review for a controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but can’t use it for the Nintendo switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Gaming Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Greatly Controller For PC Gaming I Do Recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller at an awesome price. Enjoy the Best Buy price match.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    What were 8bitdo thinking?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get the ultimate bluetooth version. This one is kneecapped. This lacks motion controls. Lacks hal effect joysticks. Lacks programmable macros. It's not a bad controller but for $10 more you get just so much more bang for buck. It's deceptive because it looks like the better one. Don't make the mistake I did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect controller.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wonderful. Feels great. Works great. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but not Bluetooth.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works well but make sure to read everything since this is not the Bluetooth one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good controller but it didn't feel right on my hands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda sucks for air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant get the software to recognize the controller tried updates and everythinh wont work sad but it does hace a turbo for climbing those skyrim hills

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this controller, really good never had any issues

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't work in games after 1st use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another reviewer had the same problem. Worked once then never again when connected to pc. Controller was connected to the PC. In the 8BitDo software all the buttons on the controller would register and pressing the home button would bring up the Xbox overlay but in multiple games the controller would not work after the very first use. I tried both wired and wireless with no success.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST COMPANY, REFUSED TO HONOR WARRANTY!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor product and poorer company!!!!! Paided for this item. The usb card died on day 16, 1 day outside of bestbuy returns. Want looking online for the usb card needed. Turns out the website doesn't even have the one needed. All it does is take you to Amazon. Tried the contact link on there website, which is like clicking on air, doesn't take you anywere. Had to google searche the company contact page. Send sent messaage, given them all the information they needed. Then turn around and told me they would send link to buy the needed usb. Its been over 4 days with out a reply from them, and they refuse to honor the 1 year part and labor warranty. This got to be the worst company i ever had to deal with.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sad it didn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked once then never again when connected to pc. Lights and everything was on but nothing happened

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Getting better with age.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my steam deck and it works like a charm. Controller feels great in the hand is the same layout as the SD so button profiles work natively.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awesome But……

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, but I found conflicting information on if this controller is compatible with the Steam Deck? I can verify that this controller is not. That offering if $69, However what I found with the $69 version is that the button lay out is more compatible with the Steam Deck.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good D-pad, good sticks, awful texture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back of the controller is like sandpaper it's so rough. Pretty much ruins it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOA, poor qaility control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike bad reviews but this one was no good out of the box. The left analog stick was defective on my unit and stuck the left side when used. I thought this was a great alternative to the big 3 companies controllers as it came with a charging station and decent features. Perhaps the Bluetooth model with the better analog sticks would have been a better purchase but getting a defective unit leaves a bad taste in your mouth that the quality control is just not up to par. Ended up getting an xbox controller instead. Used bluetooth for hookups and no problems. I had to buy a recharge pack but it does feel better than the 8bitdo ultimate (a little heavier).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total waste of time and money! Does not work with either Windows or Android. Spent 2 weeks going back and forth with 8BitDo customer support trying to update to latest firmware (probably why it did not work) with no success. Finally returned to Best . Buy for a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Charging dock

    Rated 5 out of 5 stars

    Awesome controller and a great price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found a fantastic controller for under $60. There is nothing not to like. The controller feels solid, not plastic and flimsy. The weight is good. Not too heavy, and not too light. The dock works flawlessly. Just drop the controller in, and poof, it charges. And charges pretty quickly. Nice texture on the grips. It won't slide out of your hand. It took zero configuration. There is an app that I can install for further configuration, but it worked right out of the box without it. Not sure about the range. I only sit maybe 3 feet from my computer where the adapter is plugged in. So it works perfect. This is really the best gamepad I have had for my PC, well, maybe ever. To be honest, I might have paid $75 for this gamepad. Its that good

    I would recommend this to a friend