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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 11 reviews

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73%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 4 out of 5 stars

    4 stars because it's not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only giving it 4 stars because it's literally for basic internet and interface. I appreciate the Google OS to link with my Gmail, but it's only got 10GB of space. It's more than enough for what I'm doing (writing and studying online, streaming, etc.) If you find something similar for basic business like homework online, reading, etc. this is a nice cheap buy. It's a nice clean white case and has mobility with the screen. It's light and even has a camera. Also, USB port. But again, if you want advanced, don't even bother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use and Setup ... Chromebook Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook Laptop was purchased for my son, so he could do his schoolwork. I was so surprised how easy it was to setup on our home wireless internet connection. The built-in applications, including Chrome Internet Browser and the other Google Applications were exactly like the ones on our PC, so he immediately felt comfortable using this computer. I would highly recommend this Chromebook to anyone who needs to just surf the internet and work with every applications without the worries, like Viruses, and other problems normally associated with using a Personal Computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    hen you buy a newer refurbished model I expected b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I unboxed and turned on after about 30 minutes of using it, I noticed it much heavier slighly smaller (but same screen size) and definitley thicker. What pushed me to return it as the smell of something heating up. Would have thought it would have been thinner, faster, clearer...sorry.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry to hear this; we understand you returned the Acer product but the company that provides support and service for these products would have been happy to provide support for you. If in the future you need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
      Best regards,
      Acer America Acer

  • Rated 5 out of 5 stars

    Amazing Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The computer was the perfect gift for my mom and it came very quickly I would order again 10/10!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Always Comes Through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth Acer laptop we have owned. Always happy with the price, quality and longevity of Acer products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda hard to figure out did not come with book Other then that it seems to be ok im sure ill like it better in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for little sister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little sister does online virtual school and this little computer is perfect for her. It fits her 100% to where she has acesss to all the programs that's she needs for school.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this laptop it worked 5 times then stoped

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great in my classroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my students to use and it has been great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good starting computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer very lightweight. The thing i dont like about it is that cant use obs with this computer so if your looking to use this for that you cant. You can stream straight from twitch and youtube but not through obs. Otherwise it is a great computer especially for its size and its lightweight.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    if 0 stars were an option this would get it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my school and it was good at first, but then around when it was a year and a half or so it started to act up, it was slow and glitchy, eventually along with many tabs being lost in memory(even though i cleared my files many times it feels it only got worse.). I was doing an exam for school on this(im in an independent studies program) and i was almost done when the tab was "lost". I about lost my sanity, i was nearly an hour into it and it just was "lost" within a second. i didn't have many tabs open nor did i have any type of files. If you are looking for a laptop that will be used for only a year or so, go for it and buy it. it is a computer for only some things that work in it, now it works even less.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello Jackie,

      We are very sorry you are having problems with your Acer Chromebook. Based on the information you provided a power wash may help resolve these issues you are having. Here is a link to these instructions that you may find helpful: https://us.answers.acer.com/app/answers/detail/a_id/27685
      There are a couple of support articles available to try at this link as well, if needed. If this still does not resolve the issue please contact Acer support for assistance. Contact information is posted here for your convenience: https://www.acer.com/ac/en/US/content/service-contact

      Best regards,
      Acer America Acer

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