Customer Ratings & Reviews
- Model:
- NX.HKBAA.002
- SKU:
- 6428257
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.1 out of 5 stars
- Display
Rating 3.9 out of 5 stars
Customers are saying
Customers are positive about this 15.6" refurbished Chromebook, frequently praising its ease of use and large screen size. Many appreciate its affordability and find it suitable for basic tasks like email and web browsing. Positive feedback also highlights the device's impressive battery life. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
happy i got it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product lightweight perfect for what i need it for.
I would recommend this to a friend- Pros mentioned:Price
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really enjoying this product. Much better than my tablet and half of the cost
I would recommend this to a friend - Pros mentioned:Screen size
It's a cromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's got big screen that is nice. The keyboard is a little weird to use. might want to get a touch screen the next time.
I would recommend this to a friend Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in all pretty good computer i liked it all up until i found out it wasn't compatible with my Cricut Maker
I would recommend this to a friend- Pros mentioned:Price
Great chomebook
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price. Gave it as a gift to my senior father to use for emails
I would recommend this to a friend Acer Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, its a good unit. Its a good unit for normal use.
I would recommend this to a friend- Pros mentioned:Ease of use
labtop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love it, i would recomend to family and friends.
I would recommend this to a friend - Pros mentioned:Ease of use
Yay for inexpensive solutions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a good little workhorse for email, writing & surfing the interwebs.
I would recommend this to a friend Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received free softball that isn’t compatible w laptop
No, I would not recommend this to a friendGood Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for basic computer functions. Had to return due to Chrome OS not being compatible with Sims Origin.
I would recommend this to a friendGoid quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall quality. Picture image a little dim.
I would recommend this to a friendLove it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son to do school online with. The size is great and we haven’t had any issues with it.
I would recommend this to a friendReally nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It great i thinking of getting another one .because it works so well
I would recommend this to a friendCromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you it’s a great gift for my daughter. I’ll have to order mine next
I would recommend this to a friendWont charge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well when it's plugged in. Came with an off market charger, which we thought was the problem, but after replacing the charger it still won't charge and only works plugged in. Of course figuring it out took up the time to return it and I'm stuck with a $200 non portable paperweight.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry you are unhappy with your Acer recertified Chromebook. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
[email protected]
Best regards,
Acer America
Not happy with this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer itself was in good shape. Honestly, I'm glad I didn't spend much on it. The OS is not compatible with most software we use, it is not user friendly and the lack of ports made it absolutely useless for what it was bought for.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear SAB11,
Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better. If you need help with your Chromebook, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a touch screen last year and it didn't quite stay working the whole year. I think it should have but just decided to purchase this one. This one hasn't done much good. It gets really hot and freezes up or goes blank. I have other problems with it as well. I plan on going to best buy in Springfield this weekend and see what they can do for me. I have only had this for a few weeks and it should be working well. I hope they will fix this one or replace it.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry you are unhappy with your Acer recertified Chromebook. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
[email protected]
Best regards,
Acer America
Therese
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.satisfactory I am not crazy over the flat keyboard but it isn't a deal breaker.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Therese,
We are sorry you are unhappy with your Acer recertified Chromebook. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
[email protected]
Best regards,
Acer America
RETURNED NOT COMPATIBLE WITH MY PURPOSES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not good for my purposes and so was returned for that reason.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better.
We appreciate you taking the time to write this review.
Regards,
Acer America
Doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had mine not even a month and now it won't turn on and didn't even come with its own charger so I had to buy one big waste of money for nothing
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Cheneryr89,
We are sorry you are unhappy with your Acer recertified Chromebook. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
[email protected]
Best regards,
Acer America