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Customer reviews

Rating 3 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 5 out of 5 stars

    Bigger than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really think about the screen size when I ordered, but I like how big it is. I am an accountant, so staring at numbers all day is much better on a big screen. I had it out of the box and hooked up in less than 5 minutes, but I did have to spend some time getting rid of the garbage apps and the games and letting it cycle through a few restarts for all of the software to be up to date.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 9 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 7-8 months it started having problems waking up. A couple of times I was able to unplug the power cord and then plug it back in to get it to reboot, then one day it just would not turn on. Thank heavens it was still under warranty and I was able to get it replaced for free, but I still had to pay $150 to make a backup of and transfer my data.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Comments,
      We are sorry to hear you had problems with your Acer system after just 8 months. We are glad to hear you were able to take advantage of your warranty and get your data backed up. We understand it is frustrating to have a warranty claim and pay someone to backup your data. If you will please take a few moments to fill out the form below, we will contact you to see how we can help improve this experience.
                                                                                                                                  
      http://csapps.acer.com/prompt/?key=0d6b7077965b19574276f7ea60e591504a9eac62
      Regards,
      Acer America acer

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