The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
FAULTY HARDWARE
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I will never recommend this product. DO NOT BUY. The hinge on this unit seized in the open position and completely broke off from the screen upon closing. I've bought this unit 13 months ago and Best Buy & Acer have told me it's outside of warranty and nothing can be done. This is obviously a hardware problem that you'll refuse to accept.
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
Dear Joel, We are sorry you are unhappy with your Acer recertified laptop. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need: 844.433.8476 [email protected] Best regards, Acer America
Pros mentioned:
Touchscreen
Rated 5 out of 5 stars
Best computer ever
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best computes ever, I don’t need to print my documents for signed because I can do it with the touch!!!
I would recommend this to a friend
Rated 1 out of 5 stars
Really Bas
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really bad don’t recommend a tiny bit feels so cheap and it’s not worth it
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
Dear Sam1, Thank you for taking the time to leave a review regarding the purchase of your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. Regards, Acer America