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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 4 reviews

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75%
would recommend
to a friend

Customers are saying

Customers are pleased with the Aspire 5 15.6" Refurbished Laptop, praising its good price for the quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    Driver issues

    Rated 2 out of 5 stars

    Should've Expected this from a Refurbished Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last laptop was refurbished and I had no problems with it for years. I figured it wouldn't hurt if I went the refurbished route again for a new laptop. I'm not sure what I expected. It was a week late in the mail. Within hours of starting up this laptop the display crashed and made sounds I've never heard a laptop make before. Updated all the out-of-date/incorrect drivers that came installed with the device and still ran into new issues. I didn't want to spend time continuing to diagnose and fix each problem that came up so I returned it.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Alex,
      We are sorry to hear this; we understand you returned your Acer recertified laptop. PlanetROI provides support and service for these devices and would be happy to help you with any warranty issues that may arise. If in the future you need assistance with an Acer recertified product please feel free to contact PlanetROI; contact information is included in the box with these products.
      We appreciate you taking the time to write this review.
      Best regards,
      Acer America acer

  • Pros mentioned:
    Fast processor, Good price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and design, the processor its very fast and display its very good

    I would recommend this to a friend
  • Pros mentioned:
    Good price

    Rated 4 out of 5 stars

    Acer Aspire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Good price for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Good price

    Rated 5 out of 5 stars

    Yep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the laptop is good for the price range.

    I would recommend this to a friend
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