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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4 out of 5 stars with 6 reviews

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83%
would recommend
to a friend

Customers are saying

Customers are impressed with the Aspire 5 15.6" Refurbished Laptop for its quick and easy setup process. Users have described the setup as "quick, easy, and charming."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Pros mentioned:
    Quick setup
    Cons mentioned:
    Low volume

    Rated 3 out of 5 stars

    Not terrible, not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptops were in bad condition. Best Buy replaced them but they still have very low volume. Computers are pretty fast and have good storage space. Good for light gaming or school/work needs. Overall it was an okay purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Quick setup, Works well

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for a nicer laptop. quick, easy to set up, works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Refurbished
    Cons mentioned:
    Windows 11

    Rated 5 out of 5 stars

    RJ Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RCVD in excellent condx due to great packing. Windows 11 hard to get used to. .

    I would recommend this to a friend
  • Pros mentioned:
    Extra ssd slot

    Rated 5 out of 5 stars

    A Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 7i chip is not where it ends, but it is upgradeable to 32gb for RAM AND has an extra slot for a gen 4 ssd. It's super fast and super quiet. I am pleased as punch!

    I would recommend this to a friend
  • Cons mentioned:
    Factory spec

    Rated 1 out of 5 stars

    Doesn't come with a charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically useless. Refurbished means brought back to factory spec. Take notes best buy.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry to hear this. All Acer laptops include an AC adapter and power cord from factory so they should be included with the laptop. Please contact Best Buy directly to inquire about getting the cord and adapter for your laptop. Please note these products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:

      844.433.8476

      [email protected]

      Best regards,
      Acer America acer

  • Pros mentioned:
    Quick setup
    Cons mentioned:
    Quiet speakers

    Rated 5 out of 5 stars

    Speedy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficiently shipped. Blows my last laptop clear out of the water! Unlike previous HPs I've had, it was ready to use as soon as I turned it on, booting up all its programs. Speakers are quieter than expected.

    I would recommend this to a friend
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