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  • Front. Acer - Aspire R 2-in-1 14" Refurbished Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid State Drive - Black.
  • Left. Acer - Aspire R 2-in-1 14" Refurbished Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid State Drive - Black.
  • Alt View 11. Acer - Aspire R 2-in-1 14" Refurbished Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid State Drive - Black.
  • Alt View 12. Acer - Aspire R 2-in-1 14" Refurbished Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid State Drive - Black.
  • Alt View 13. Acer - Aspire R 2-in-1 14" Refurbished Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid State Drive - Black.
  • Alt View 14. Acer - Aspire R 2-in-1 14" Refurbished Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid State Drive - Black.
  • Alt View 15. Acer - Aspire R 2-in-1 14" Refurbished Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid State Drive - Black.

Acer - Aspire R 2-in-1 14" Refurbished Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid State Drive - Black

Model:
NX.G7WAA.009
SKU:
5901193
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Customer reviews

Rating 1 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Corrupt product

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased refurbished under 1 month ago. On the first day of use it started getting numerous blue screens. The problems kept getting worse. It forgot Windows 10. After reloading it forgot again. We took it in to an independent Geek and we are told that is has a corrupted hard drive, memory system, RAM, and multiple drivers relating to the screen. The computer won't even respond to any keys now and is worthless. We contacted Customer Service and were told the purchase was over 15 days prior, and we have to eat the loss, (while telling me we should sign up for a Best Buy Credit Card). If they change their minds and rectify this total loss, I will remove this scathing review.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry you are unhappy with your Acer recertified notebook. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
      844.433.8476
      [email protected]

      Best regards,
      Acer America Acer

Page 1, Showing 1 of 1 review
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