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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 29 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are impressed with the Aspire Vero 16's keyboard quality and display, citing features like the bright screen and full-size keyboard. However, some customers express concern regarding the limited RAM and its non-upgradability. The small amount of RAM is seen as a significant drawback by some users. This makes the laptop less future-proof for some potential buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 29 reviews
  • Rated 5 out of 5 stars

    Acer laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works so good, and looks amazing, very good laptop for work

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Best Black Friday Laptop Deal!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is an incredible value, but a steal at the Black Friday price (best Black Friday laptop deal IMO). Great entry/mid level laptop with integrated AI-capability for students or casual users with plentiful CPU power, long battery life and bright crisp screen. -New Core Ultra 5 processor has performance on par with Core i5 processors with much higher energy efficiency. It only needs a 45 Watt USB-C Charger -Battery life is solid. Acer says 10.5 hours but I've been getting 12-13 hours -Screen is 1900x1200 which gives you much more usable viewing area compared to standard HD 1920x1080. 400 nit brightness is much higher than average laptops in this price range -Great webcam built-in. 2k resolution, background blur and portrait blur functions and privacy shutter which covers the lens. -Great keyboard for a laptop. Minimal flex and good feel/feedback. Backlit keys which is almost found in this price range (white color only and turns off after inactivity) -2x Thunderbolt 4 ports (one port used for power, so a USB-C hub is recommended) -Includes a laptop sleeve that matches the look of the Aspire Vero -"Greenest" laptop you can buy. Touchpad made from 100% recycled ocean bound plastic, chassis is 60% post consumer recycling, and 100% recyclable packaging. Cons -8GB RAM is not upgradable as it is a soldered to the board and lacks a 2nd RAM slot. I find 8GB to be fine for most things, but anyone needing to work on larger Excel files, photo/video editing, light gaming, etc. should have 16GB minimum. -The R and E keys are printed flipped 180 degrees on the keyboard, a quirky design style found on all Vero models.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sale price, 2024 model, brighter screen than most laptops, lighted keyboard, nice screen size. it fits my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice for a reliable solution to most compu.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The choice for a solid computer at a reasonable cost that will fill most roles.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the computer is very good. Fast speed, nice screen. Did not like how the recycle plastic look. The plastic looks dirty. When I open it, I thought the plastic was dirty, so I try to clean it, did not realized that was how the plastic look.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Acer Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, works great! It only slows down a little when I'm using the Microsoft Office Excel and Word which seem to use allot of CPU time. My other older laptop was getting so slow I could select Excel and go eat lunch.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer fits my needs and provides more than adequate performance, noting i am not a ganer nor have i tried photo processing. The risplay and touchpad are very good. I like that it is made from recycled materials and i was able to get $220 for an old Dell laptop. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the money it was a good buy. fast, good battery life and a lot of storage for the every day person

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Plasticy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel very cheap, too much flex, good screen, mediocre battery life.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this laptop up for school, works great, fast ebough to not get bogged down. Not top of the line but works well for what i need it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deal of the day buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works good some bloatware was slowing the machine down on startup I removed it and now it works great. Bought it on deal of the day it was a good deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Simply the Worst!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WORST...I owned one Acer in the past and was pleased with it's performance. Things have obviously changed at Acer, because this laptop was the biggest piece of junk I have ever come across. They seem to be more enamoured in using environmentally acute packaging materials than making a decent computer, because this was the worst! Trying to get past simple set up was like splitting an atom, and it constantly locked up and leave you twittling your thumbs. Even turning it off was a problem, as twice it just stayed powered up, even though the screen was black (the backlit keys were still lit!). Unless you enjoy wasting time from your life, stay clear of this junk...SERIOUSLY!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Taff,
      Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Great all around computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great computer for my kids gaming and school work! And believe me, if it wasn’t up to their needs, they would have told me that I had bought the wrong computer.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good beautiful screen and full size keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition for travel - can keep up with everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good computer, but no touch screen. Very nice screen.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Pass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality seems fine and the laptop includes a carrying case. However there is only 1 stick of 8GB ram soldered with NO other ram slots which looks like a downgrade from last year. So much for being eco-friendly

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Steve,
      The Acer AV16-51P-58KU likely has onboard memory because it is designed for a compact and thin form factor, where space is limited, and soldering the RAM directly to the motherboard allows for a smaller footprint and potentially lower manufacturing costs; we understand this also typically means that the RAM cannot be easily upgraded by the user. We hope this clarifies.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Like it a lot, does the everday stuff great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got mine the other day. Works well. Screen is a bit bigger than a typical 15", loads fast, everything is fine. Not for high end gaming, but as a general laptop, its great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wow, what is wrong?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to believe that a new computer could function this poorly. On day one of setting it up it operates like a 20-year-old pc absolutely loaded with viruses. The start times for programs are sometimes over a minute, if they even start at all. It freezes constantly and sometimes even the tracking arrow and keyboard won't do anything. Unfortunately, I waited a couple of months after purchasing to unbox it and set it up, so the return window closed. Otherwise this would be a no-brainer return and refund. Some things to like... the aesthetics and the lighted keyboard are cool, so if you're staging a home and you just need a prop that looks like a computer, this could work. But it's not a functional piece of technology.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello Aeron,
      Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. Its work in Excellent level. Nice Computer!

    I would recommend this to a friend
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