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Customer Ratings & Reviews

Your price for this item is $160.98
The comparable value price is $229.00

Customer reviews

Rating 4.3 out of 5 stars with 118 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 118 reviews
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give a stormy 4.5, as some of that apps on it just don’t work, but it I do like it. Also, the touch screen setting doesn’t work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product works very well i would definitely recommend this computer to anybody who needs one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great! Works well. Plus several perks: included with a Bluetooth mouse, mouse pad & Bluetooth ear buds. Was nicely packaged and fast delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level or basic use laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has worked perfectly for getting my new job's required learning knocked out while still allowing me to stream videos on the go solid laptop for simple use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lived up to expectations - worked fine right out of the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Basic Tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer to have for internet and word doc. We needed a quick computer to do some simple/basic stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acre Chromebook 311

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading. Colorful screen. Effective for daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, easy to travel with, clear screen. Great price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My little Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my little Chromebook except that the charging cord does not fit all the way into the port. Best Buy said they would replace it, but then reneged on that and canceled the shipment of the replacement without telling me. The Chromebook works great other that one unexpected deleting of all my tabs!

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello RobertaB,
      We are sorry to hear you are having trouble with the AC adapter for your Acer Chromebook and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this or any other issues resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 4 out of 5 stars

    Wonderful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying every new trick, that I am learning with this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. I like the smaller size and am happy with this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic chrome book. Not a lot of memory 64 g. No expansion ability otherwise decent for basic tasks

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Looks Good - Middle of the Road Capabilities

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer Chromebook 311 hits a lot of the right notes of what I expect from a Chromebook. Compact, relatively light at 2.45lbs, charges from USB-C (so I don’t need to track a proprietary connector), and has just the right amount of performance where I never felt like there was an issue due to the hardware. Yes, its running on a Celeron processor with integrated graphics, but for the stuff Chromebooks are generally being used for in our home (kids activities, light web browsing, job applications on the couch, and online shopping), it did pretty well. The Chromebook is finished in what I’ll describe as two tone color scheme. The exterior has a silver finish while the screen bezel and keyboard are black. The whole thing is plastic and feels sturdy enough to hold up to children though the color scheme does try to give it a more metallic look which makes it looks a bit more premium than the device really is. As mentioned, the Chromebook does well performance wise. It handled 10+ tabs and a couple open apps without issue. For a couple things, it did seem like the tabs had been put to “sleep” when I returned, but otherwise things started back up quickly. It didn’t max out Wi-Fi connection speeds on my home network, but did well enough that it would have no problem streaming HD video. The screen resolution of 1366 x 768 is ok, not full HD but enough to hit 720p which works out well on an 11 inch screen. There is a noticeable difference in color temperature versus a TV or monitor or premium laptop playing the same content which can make things feel a bit off. I suspect there must be some calibration setting for the screen but I was not able to find one. Where I had disappointment relative to my expectations for a Chromebook are with the webcam (720p yes but still poor performance even in good lighting) and the storage (32GB which from the perspective of 2002 seems like a lot but some games eat up a significant chunk of that). So unless you’re intending this to be simply a web only device, you may find yourself quickly running out of space as you load up apps. Don’t be fooled by the microSD support - ChromeOS can’t use it to expand its internal storage unless you’re in developer mode. Battery life is decent. Not the 10 hours that’s it’s rated but definitely over 6 which is plenty for my use case. As I mentioned, USB-C charging is a plus. It comes with a 45W charger but will charge from the 18W cell phone chargers I have scattered throughout the house. But that it uses USB-C at all means pretty much all the USB-C chargers I have, including those for our 3 other Chromebooks, can charge this device and there’s no need to arbitrate who has who’s charger or keep track of similar looking but slightly different barrel tip adapters. In all, I rate this 3 stars. It really is middle of the road. Some things well and looks good, some disappointments that narrow it’s use case. But for some who know exactly the features they want and don’t really intend to do much else, this may well be a perfect fit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    convenient Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Chromebook is behaving in a five star way so far. Ridiculously convenient! ............................................................................................................................................................................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so perfect size for my daughter for her home work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for basic use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my younger son to do his school work. Does a great job with basic tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great but bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for school and has been reliable and workd great. Battery does not last long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Budget laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my 10 year old son for his frist laptop. It handles low graphic games well. The sceen is little dim to me even with the brightness turned all way up. But for the most part its a sold laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book,Acer brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smaller size. This is my second one in 10 years. I use it daily for my personal business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value at low price I paid. Sharp graphis.

    I would recommend this to a friend
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