Customer Ratings & Reviews

It does what it is supposed to for light daily use.

Great screen. Very difficult to use.. if your used to windows . Seems un-intuitive. To do simple functions.. you must enter like three key commands to what used to be point click with mouse/ TouchPad. A lot to learn.. not the future I imagined.

For an inexpensive Chromebook, this isn’t a bad laptop. The picture quality is not great and it isn’t very fast to load either.

Laptop broke we had extended warranty and they refused to repair it and to top it off we live on the big island and had to fly over to Oahu what good is extended warranty when they don’t honor it

The display quality was pretty bad. I bought this laptop for my brother he is in 6t grade even tho he did not like the display resolution.

It works great just like a regular laptop the only problem I have with it is that you can’t screen things from your phone and download everything that you could on a laptop.

good back room computer, but unfortunately not all apps are supported

I bought this in March 2024. Its december 2024 now and my laptop wint open. I was using it one day and the screen just randomly went black. And yes it was charged when it happened. Before it stopped working though it was a pretty good laptop.

I bought this as a gift. When I went to set it up, it kept saying that I had no internet connection and i couldn't go now further. The strange thing is that I was able to browse and do everything under guest mode so my internet was not the problem. I called for assistance and we did some troubleshooting and eventually I was told to send it in to get fix because it was an issue with the program. Needless to say, I sent it back and got my full refund. I refuse to buy something brand new and have to send it to the manufacturer to fix. By the way, I had to do the same exact thing with another laptop less than a week later.....

Very sluggish and not very responsive. One of the slowest computers I’ve ever used. You get what you pay for basically.

A good middle ground. Not an amazing product, but not terrible. Good for schoolwork and working from home.

The item is okay, but I don't like how the web browser is set up along with the ability to save items to the desktop easily.

The price changes often. It went from $175 to $139 to $199 to $175 all within the month of March 2024,

Horrible. Needed something just do online assignments for a class. Too slow for simple assignments and needs constant updates to stay compatible with programs. The headache not worth the price. Just pay a little more for regular laptop.

You definitely get what you pay for.. after unboxing and attempting to do initial setup….laptop wouldn’t connect to the internet. Well, it technically did connect but the startup screen wouldn’t let me get into the main user account to run setup. Kept saying “cannot connect to WiFi/ use guest account to run diagnostics” so about 10 times I logged into the “guest account” and guess what?? It indeed WAS connected to the internet. I was able to visit Facebook, Google, Yelp etc from the browser. After about 2 hours of endless research on how to fix the issue and feeling frustrated I gave up. I couldn’t get into the main account and personalize my computer or run startup files so I returned the laptop. It’s 2024 what kind of laptop can’t connect to the internet correctly??

The price was great but this thing is slow! I bought it for my mother and even she complained about the speed. The user interface isn’t friendly and doesn’t have small things like a caps lock button.

During Xmas, we were excited to buy two of these for my school aged children who wanted them to play some game called Little Alchemy. We opened one and as soon as you get to the part when you’re supposed to download the “free” antivirus that gets emailed to you at least six different times, reminding you to install it, there is an unexplainable error. We haven’t even bothered to open the other one yet. Someone told me to bring it to Geek Squad but I am very inconvenienced by that option and can only hope I can make it in there before next Christmas. I guess this review is more about the free anti virus that is advertised rather the actual Chromebook. If we ever get our free download to work, I’ll update my comment. Regardless yet sadly, we weren’t expecting much for a kids Chromebook to begin with anyways.

Wish it were faster.but gets the job done.Very good price overall.

When I bought this I thought it was gonna be some trouble but down rhe line it turned out to be a pretty good product. It just sits in the office and I use ir whenever I need it.

My Acer Chromebook froze up while streaming a movie. I had to watch a YouTube video to correct it. It is still returnable. I am not sure what to do now.