Customer Ratings & Reviews
- Model:
- CB315-3H-C2C3
- |
- SKU:
- 6505902
Customer reviews
Rating 4.5 out of 5 stars with 511 reviews
(511 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Chromebook 315's ease of use, great price, and large screen size. Many appreciate its performance and surprisingly long battery life, along with its lightweight and sleek design. However, some users noted minor issues with the trackpad responsiveness and suggested that more RAM would be beneficial. Overall, the positive feedback significantly outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Works as expected and versatile.
I would recommend this to a friendRated 5 out of 5 stars
Acer-chromebook 315-15.6
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement and upgrade to my last Acer laptop
I would recommend this to a friendRated 5 out of 5 stars
Acer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent works very well for my needs i love Acer
I would recommend this to a friendRated 5 out of 5 stars
Good purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally did what I expected, right out of the box!
I would recommend this to a friend- Cons mentioned:Ram
Rated 1 out of 5 stars
SAVE YOUR MONEY & buy anything else.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have known to not trust a low price on a chromebook, but this one is truly a waste of money. Camera worked for a week and then stopped - factory reset and everything to no luck. Trackpad must feels like its a 1st gen trackpad... where the cursor skips across the screen and no adjustments will fix it. Save your money...Also, getting hardware overload warnings and there has been nothing added to this laptop... its for my 1st grader to do school assigned learning programs - which as luck would have it - need a camera to sign in with QR code.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Knudtsen,
Thank you for taking the time to leave a review regarding the purchase of your Acer Chromebook. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible laptop but it was cheap and you get what you pay for. The cord is already broke. Doesn’t charge. Only had for 4 months. Since it’s a chrome book you are forced to use Google apps. Scam.
No, I would not recommend this to a friendRated 2 out of 5 stars
disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this chromebook but 6 weeks after I got it one of the charging ports stopped charging, it has two so rather than send it in for repair I used the one on the other side which still worked. Now 6 months in that port had stopped working. It takes forever to get an appointment at Best Buy for diagnostic and you can’t just walk in, they won’t see you!
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Awful awful awful awful awful awful awful awful
No, I would not recommend this to a friendRated 3 out of 5 stars
poor battery life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't hold a charge for long. I have to keep it on the charger.
No, I would not recommend this to a friendRated 1 out of 5 stars
Only lasted 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery died after 6 months of use. Do not purchase
No, I would not recommend this to a friendRated 2 out of 5 stars
Good spare to keep in the car!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen resolution looks too fuzzy especially if you're used to a 1080p or higher screen; HD resolution maybe ok for a small screen but not for a 15.6" The speaker sound is awful. Sound is too tinny even for watching YouTube. I have 2 other Chromebook and this one will be ok to have under my car seat.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Max,
Thank you for taking the time to leave a review regarding the purchase of your Acer Chromebook. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Rated 1 out of 5 stars
Charger won’t work anymore
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger has been finicky but finally stopped working
No, I would not recommend this to a friendRated 3 out of 5 stars
just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no disc player not happy about that at all, guess I was wrong
No, I would not recommend this to a friendRated 1 out of 5 stars
Died after 2 MONTHS of use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 4 July 2022, I use it for web surfing and email on a daily basis. A couple hours a day. I had no complaints until yesterday when it did an update. I get the notification that it has updated itself and needs a restart to complete the update. Its done this procedure a few times in the 2 months I've had it, but this time I click ok restart and the screen goes black and will not restart. Dead, plugged into the charger or not. Hold the power and reload buttons together and nothing. Black screen. No light next to the charging port to indicate if its charging or not. The battery was fully charged when it went black. Now I have a 15.6" brick
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear your Acer Chromebook is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 2 out of 5 stars
Display is dull
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent laptop but the display is a problem. It's very dim and hazy looking and the color is light making it hard to view. Also no adjustments to fix it just light and dark with night vision. Returning this one.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Keith,
Thank you for taking the time to leave a review regarding the purchase of your Acer Chromebook. We are sorry to hear that the picture quality is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Rated 2 out of 5 stars
Not 5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this Chrome book due to being very familiar with this brand as I have used one for my job. It will not hold a charge and no office apps work to edit important documents.
I would recommend this to a friendBrand response from TeamAcer
Posted .Hi Melinda,
We are sorry to hear your Acer Chromebook is not charging and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 1 out of 5 stars
For basic needs only
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a basic Chromebook, this is it. Quick enough to surf the web, or listen to music. . The battery last s a long time. However this particular model has crashed five times (in 3 months) to me that is a lemon. I would have returned it if it wasn't passed the date. Don't need the hassle from customer service
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Andrew,
We are sorry to hear your Acer Chromebook is crashing during use and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 1 out of 5 stars
The display/screen is so blurry!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this laptop screen/display is absolutley terrible! Compared to my old acer that was MFG in 2017, it looks like a blurry dull mess. It hurts my eyes to use this laptop. I just picked it up today and will be returning it tomorrow.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Chelsey,
We are sorry to hear that you decided to return your newly purchased Acer monitor. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 2 out of 5 stars
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you open any application , says no memory. It is not good for even email . Battery power is good bot work as a tablet.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear your Acer Chromebook is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 1 out of 5 stars
Hit and miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two laptops in Aug 22 for my children. One stopped powering up even if it was plugged up. Although I purchased the geek squad protection I was abke to use the manufacturer warranty. So I only had to provide the box and they sent me a prepaid label. It will take 5- 10 days to repair and return. Good thing is that I didn't have to pay for this repair
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear MILM, We are sorry you are having problems with your Acer Chromebook. We understand you took advantage of the warranty on your product and we will get it repaired and back to you as quickly as possible. If you need further assistance with your Chromebook or have questions regarding the repair, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. We appreciate you taking the time to write this review. Regards, Acer America




