Customer Ratings & Reviews
- Model:
- CB315-3H-C2C3
- |
- SKU:
- 6505902
Customer reviews
Rating 4.5 out of 5 stars with 511 reviews
(511 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Chromebook 315's ease of use, great price, and large screen size. Many appreciate its performance and surprisingly long battery life, along with its lightweight and sleek design. However, some users noted minor issues with the trackpad responsiveness and suggested that more RAM would be beneficial. Overall, the positive feedback significantly outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not worth it if you want a real laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just for downloading apps and surfing the web basically a tablet with a built in keyboard
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Tperritt,
We are sorry you are unhappy with your Acer Chromebook. Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better.
If you should need assistance with your Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 1 out of 5 stars
Poor Laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a refund for the Chromebook and got a HP. HP was much better.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 2 out of 5 stars
Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it was a good deal but it only lasted bout 2 weeks before it stop holding A charge to it
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear your Acer Chromebook is not charging properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 2 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really like the keyboard, so I returned it. Otherwise nice unit.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Techie,
We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 1 out of 5 stars
Trouble on the horizon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great and I thought I would be getting a similar chromebook to the 14" model that I bought 6 or 7 years ago. The screen on this one has gone black 3 times now and is questionable as to whether it will "come back to life". I think there's limited time remaining on this one.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Junior,
We are sorry to hear you are having trouble with the screen on your Acer Chromebook and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 1 out of 5 stars
always calculating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adapter is not charging laptop. It displays calculating and remains calculating. Why do all computer businesses not make a decent adapter now? The adapter and laptop should last more than a month without issues.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear CupKake,
We are sorry to hear your Acer Chromebook is not charging properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 1 out of 5 stars
disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chatted with best buy and was lead to believe that chromebook would meet my needs. I was mislead. I will never trust chatting with a best buy rep. ever again. Disappointed big time.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Ryan,
Thank you for taking the time to leave a review regarding the purchase of your Acer Chromebook. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I loved this notebook, it was perfect until it went black screen on me 2 days after the warranty expired.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear SloaneT,
Thank you for taking the time to leave a review regarding the purchase of your Acer Chromebook. We are sorry to hear you are having trouble with the screen, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 and reference your review, we can help address any problems you may be experiencing.
Regards,
Acer America
Rated 1 out of 5 stars
Acer computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give zero. Terrible, did not even have it a month and stopped working. Just went to black screen suddenly.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear your Acer Chromebook is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 1 out of 5 stars
Broke after a month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In just a month, the screen turned black and we can’t turn it on! We tried everything!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Mom4,
We are sorry to hear your are having trouble with the screen on your Acer Chromebook and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 1 out of 5 stars
Low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook died 2 days after the return window ended and would not power on.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Homeuser,
We are sorry to hear your Acer Chromebook is not powering on and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 1 out of 5 stars
Blank screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 days the screen died, returned it for my money..
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Drop72,
We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop couldn't be new, it quickly loses battery charge.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear X,
We are sorry to hear the battery in your Acer Chromebook is not lasting very long and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 1 out of 5 stars
horrible experience with this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this Chromebook failed to start after 90 days of purchasing it
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear mfletch,
We are sorry to hear your Acer Chromebook is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
- Pros mentioned:Performance
Rated 5 out of 5 stars
One of a kind
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No concerns on using this laptop. Using it everyday 9-10 hours and still kicking. Best buy I love it
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
Fabulous Chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Acer Chromebook was one of my greatest buys. The price was most competitive, shipment was next day delivery. The big 15.6-in screen makes cruising the Internet easy and fun. And, the numeric keypad is a wonderful feature. Boot up is fast. You are on the Internet in less than 20 seconds, And the Chrome OS does just as much if not more than Windows.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Acer Chromebook 315
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and long lasting battery bought a second one for my son
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Acer Chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, this is a great little chromebook laptop. It has a full keyboard, which is very nice. I mostly use it for surfing, downloading photos and document. It works very well.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Acer Chromebook 315
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Chromebook. I have always used MS products but decided to try the Acer 315 because of the low price. I find it perfect for my use: email, youtube vids, news.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Excellent starter laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Specs looks fine for price its a steal trust me. Ide suggest getting one with a disxk drive tho
I would recommend this to a friend




