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Customer reviews

Rating 2 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 2 out of 5 stars

    Works OK but has too many glitches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 311 gets confused when switching between laptop to tablet. The keyboard and mouse both get lost, and the image doesn't rotate back properly. Have had the 311 for less than a day and will be returning/exchanging it.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear MichaelHawk,
      We are sorry to hear this; we understand you returned your Acer recertified Chromebook. PlanetROI provides support and service for these devices and would be happy to help you with any warranty issues that may arise. If in the future you need assistance with an Acer recertified product please feel free to contact PlanetROI; contact information is included in the box with these products.
      We appreciate you taking the time to write this review.
      Best regards,
      Acer America acer

  • Customer reviews from bestbuy-ca

    User rating, 4.3 out of 5 stars with 38 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
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