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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 339 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Predator Helios Neo 16's performance and graphics capabilities, frequently praising its value for the price. Many appreciate the cooling system and build quality, while also noting the ample RAM and storage options. However, some users point out that the battery life could be improved, and the laptop's size and weight may be a concern for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 339 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excelent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectative was superated, is a wonderful laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved every second of this laptop, functions great with a clear picture. The only issue is the performance issues go way down whenever the laptop isn't plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Acerplus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, and has more options than I will use, if I were a gamer, excellent choice

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really nice! I love the big screen and all the features, like changing the colors if the keyboard. My only complaint so far is that some games start to lag if the computer isnt plugged in. However, thats basically any laptop when it comes

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptopfor students that also do gaming. Price is reasonable compared to other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goated laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly kinda overkill for what I need but you can pretty much play any game especially with its different fan modes to keep the laptop cool while playing, I also use this laptop to edit 4k videos in Divinci resolve and does a wonderful job no stutters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's pretty.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has a lot of really nice aesthetic features. It is used for business and is faster and functioning much better than my last computer. We ordered two before and are ordering an additional computer now. Very happy with this product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    school and pleasure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for school and gaming. Works great on both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although there are some problems with Windows, it is generally good. This problem is caused by updates or software. The screen turns on within 7-1 seconds. It may take 1 minute for him to fully recover.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Acer Predator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well, Amazing speed, dependable. No major complains

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, but has really bad battery life. Screen looks kinda dull.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product , gaming! intel , nvdiea , ram memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Yorba Linda, CA store. Mario, the manager and Thor, the store's Sr. Consultant, really take care of you - immediately, professionally, personably, competently and thoroughly. 5 Stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Laptop I have ever had. I don't play games that demand a lot, but works perfect for me. Fast processing, not heavy. Good Battery Life

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Decent laptop with the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is relative nice in this price range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for 2 months now and I must say that it is a must have for avid game enjoyers. I use it for college and on the go gaming and I admit it is almost good as my desktop (3060ti, I9-11700F) while also being portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great choice for a gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very fast and i had no problems while i was playing some videogames in high quality. The laptop's fans dissipate well the heat of the CPU and the GPU. And the RGB in the keyboard is very cool. I would recommend it definitely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for new laptop owners

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing portable piece of hardware great for on the go work and or hobbies but I mainly find myself using it for gaming these days 10/10 Light, slim, efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive gaming computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive, but ticks all the boxes. Great for gaming and works great on trips or at home. Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer, works perfectly for gaming and college

    I would recommend this to a friend
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