Customer Ratings & Reviews

I bought this laptop after my Asus Alienware laptop gave up the ghost. This is not the same (but is also SIGNIFICANTLY cheaper than a comparable), but has significant pluses to me. It is conveniently light and easily portable, it has a good webcam and excellent microphone and speakers built in which are great for gaming and also the Discord/Roll20 D&D games I am in. It has convenient Microsoft 365 so I can back up and share things. I do not have an android phone to be able to access it through the laptop, but that is an option I will bear in mind if I need to update my phone. It is convenient, and a reasonable price. The one negative is the battery life while excellent for basic use for work, is not up to handling online gaming. If it isn't plugged in, BG3 starts lagging and showing serious problems within a half hour. But if you are using it for work purposes it can handle continual use for a decent length of time between being plugged in. I am happy with my purchase.

I like the computer so far. Its very fast and very quiet. The only times I've had the fans going was playing bg3, older games work great as well. Biggest complaint is battery life is only a few hours, but thats to be expected.

Arrived in perfect condition, plays games better than my old gtx 1650, was worth the money i paid for it, since it will last much longer, can play current titles at about 1080p medium atleast at 60fps

This is a great gaming laptop for the price. It's fast and doesn't lag or anything even on high res. Played Dota, Diablo 4, Palworld and a whole lot of other online games. So glad I got it on sale as well.

nice design, rgb, battery is ok, gaming looks great

I am a PC gamer, but this is my 1st gaming laptop, as I'm working abroad at the moment, so I need the portability of a laptop, but the power of a gaming PC. I am very happy. Bargain price too.

This laptop is a beast. I can play WoW easily and the graphics are fantastic. I haven't tried any other games, but skyrim and FF are coming. Its not cheaply made. I love this laptop.

The best gaming laptop i work out of state and everywhere i go i played with my computer the best never has it let me down i love ir

Excellent Machine. I primarily use it for streaming and gaming and it is Excellent. May require an update to the GPU but once done it runs fine. Only complaint is battery life while gaming is incredibly short ~1hour. But what can you expect from such a high performing device.

Works great for the gaming i do. Plenty of storage and plenty of ram. Love the light up key board and how big it is over all. Screen size is great for gaming on the go

Hands down most satisfied purchase I’ve made. My first laptop and it’ll hold me for a long time. I wish the Battery could last longer honestly, other than that this thing is a beast

No issues with it so far! Very powerfu. I am biased because this is my first gaming laptop but i love it so far! I did buy it yesterday, but i am sure i will love it. Im not mych pf a gamer, but i wanted to start playing more, and have a useful laptop for college, and this will be perfect. A note, it runs much much better when plugged in, so when gaming always leave it plugged in.

So far it works great and runs fast for high resolution games. Although I realized that it needs to be charged quite frequently (logically it does makes sense though).

I recently bought this computer and I’m very satisfied with the purchase. It performs really well and fully met my expectations. I definitely recommend it!

Great performance for the Value, handles AAA gaming with ease, battery is not so great but thats expected with something as powerful as this, screen is bright and smooth and comes with a portable sleeve. Give it a try!

This is a great laptop with fantastic graphics and runs fast and smoothly. The only complaint would be that the sound isn't as kind as we had hoped.

Unparalleled versatility! The Acer Predator Helios Neo isn't just for gaming; it's a powerhouse for business too. With its robust performance and ample connectivity options, including multiple display support, it effortlessly handles all my professional tasks. Whether I'm crunching numbers, drafting presentations, or managing multiple projects simultaneously, this laptop keeps up with my demands without skipping a beat. It's a true productivity companion that seamlessly transitions from work to play, making it an invaluable asset for any busy professional.

Great laptop. Has a great set of fans. And it has amazing graphic! I also love that you can set what type of mode you want. And it tailors how it will run.

there is many problems with this acer model if you dont do a research. 1.- motherboards are faulty there has been reports of motherboards breaking down as fast as 2 months 2.- it sounds like a jet engine 3.- acer predator sense stops working for most of the laptop users after a few months 4.- turns out even if you send it to factory to get a part replaced it usually comes back the same way. the only good things i could get out of this is probably the ram capacity and that you can actually game okay i got my laptop on December and its only been a month gaming on potato settings every game because sometime the laptop run short of ram even though it has 16ram and I'm playing games from 2010. the laptop will eventually make beeping sounds and when i end a game it will just freeze for 3 secs to 5secs until i can use it again i mean i had a Lenovo with less ram(8) and a lower gaming gpu and it never had that problem. IF you plan on getting this laptop make sure to get warranty because if not you will have wasted almost 1k usd

I enjoy this laptop I really like the light up keyboard does get warm fast but fans cool it down pretty good. Graphics are very gf to.