Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,282.99
Clearance
The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 334 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Predator Helios Neo 16's performance and graphics capabilities, frequently praising its value for the price. Many appreciate the cooling system and build quality, while also noting the ample RAM and storage options. However, some users point out that the battery life could be improved, and the laptop's size and weight may be a concern for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 334 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Predator Helios

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this computer and I’m very satisfied with the purchase. It performs really well and fully met my expectations. I definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great budget friendly laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer so far. Its very fast and very quiet. The only times I've had the fans going was playing bg3, older games work great as well. Biggest complaint is battery life is only a few hours, but thats to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Extremely satisfied purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in perfect condition, plays games better than my old gtx 1650, was worth the money i paid for it, since it will last much longer, can play current titles at about 1080p medium atleast at 60fps

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming laptop for the price. It's fast and doesn't lag or anything even on high res. Played Dota, Diablo 4, Palworld and a whole lot of other online games. So glad I got it on sale as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GREAT LAPTOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice design, rgb, battery is ok, gaming looks great

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Predator for the win

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a PC gamer, but this is my 1st gaming laptop, as I'm working abroad at the moment, so I need the portability of a laptop, but the power of a gaming PC. I am very happy. Bargain price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming computer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this gaming computer. It’s definitely an upgrade for my old computer. The quality of games are really 4K.. super fast. I can download a lot of games.. super fast no glitches

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Graphics

    Rated 5 out of 5 stars

    Perfect for gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a beast. I can play WoW easily and the graphics are fantastic. I haven't tried any other games, but skyrim and FF are coming. Its not cheaply made. I love this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Recommend for moderate gamers!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Machine. I primarily use it for streaming and gaming and it is Excellent. May require an update to the GPU but once done it runs fine. Only complaint is battery life while gaming is incredibly short ~1hour. But what can you expect from such a high performing device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shouldve bought sooner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the gaming i do. Plenty of storage and plenty of ram. Love the light up key board and how big it is over all. Screen size is great for gaming on the go

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down most satisfied purchase I’ve made. My first laptop and it’ll hold me for a long time. I wish the Battery could last longer honestly, other than that this thing is a beast

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great! Runs fast for high resolution games

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great and runs fast for high resolution games. Although I realized that it needs to be charged quite frequently (logically it does makes sense though).

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Overall great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop with fantastic graphics and runs fast and smoothly. The only complaint would be that the sound isn't as kind as we had hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very nice gaming laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with it so far! Very powerfu. I am biased because this is my first gaming laptop but i love it so far! I did buy it yesterday, but i am sure i will love it. Im not mych pf a gamer, but i wanted to start playing more, and have a useful laptop for college, and this will be perfect. A note, it runs much much better when plugged in, so when gaming always leave it plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the Value, handles AAA gaming with ease, battery is not so great but thats expected with something as powerful as this, screen is bright and smooth and comes with a portable sleeve. Give it a try!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Absolutely Amazing Purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unparalleled versatility! The Acer Predator Helios Neo isn't just for gaming; it's a powerhouse for business too. With its robust performance and ample connectivity options, including multiple display support, it effortlessly handles all my professional tasks. Whether I'm crunching numbers, drafting presentations, or managing multiple projects simultaneously, this laptop keeps up with my demands without skipping a beat. It's a true productivity companion that seamlessly transitions from work to play, making it an invaluable asset for any busy professional.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it greatest bang for your buck.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Has a great set of fans. And it has amazing graphic! I also love that you can set what type of mode you want. And it tailors how it will run.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    CAREFULL

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is many problems with this acer model if you dont do a research. 1.- motherboards are faulty there has been reports of motherboards breaking down as fast as 2 months 2.- it sounds like a jet engine 3.- acer predator sense stops working for most of the laptop users after a few months 4.- turns out even if you send it to factory to get a part replaced it usually comes back the same way. the only good things i could get out of this is probably the ram capacity and that you can actually game okay i got my laptop on December and its only been a month gaming on potato settings every game because sometime the laptop run short of ram even though it has 16ram and I'm playing games from 2010. the laptop will eventually make beeping sounds and when i end a game it will just freeze for 3 secs to 5secs until i can use it again i mean i had a Lenovo with less ram(8) and a lower gaming gpu and it never had that problem. IF you plan on getting this laptop make sure to get warranty because if not you will have wasted almost 1k usd

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear JorgeC,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Predator laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 and reference your review, we can help address any problems you may be experiencing.

      Regards,
      Acer America acer

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this laptop I really like the light up keyboard does get warm fast but fans cool it down pretty good. Graphics are very gf to.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Price

    Rated 4 out of 5 stars

    Best option for the price.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I purchased quit turning on after 2 weeks of having it (the reason for only 4 stars.) But best buy was able to get me another one for no extra cost. It has amazing graphics and response time. This in my opinion is the best option for the price.

    I would recommend this to a friend