Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,282.99
Clearance
The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 339 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Predator Helios Neo 16's performance and graphics capabilities, frequently praising its value for the price. Many appreciate the cooling system and build quality, while also noting the ample RAM and storage options. However, some users point out that the battery life could be improved, and the laptop's size and weight may be a concern for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 339 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mr. Zepers

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with all and the extra vram, speed etc for gaming and work...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves this computer…he likes gaming and this is working very well for him.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good gaming laptop, has great graphics. The only problem is it heats up quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay the laptop working good but idk what happend whit the graphics

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice... Not thrilling, but nice.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey compared to other options, but it runs mostly anything I ask it to. For that, I can't complain about performance. If you want a decent rig below $2,000, you could do much worse than this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Lenovo LOQ & ROG G14

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd laptop from Best Buy. I first bought Lenovo LOQ, due to hardware issues I replaced it with Asus ROG Zephyrus g14 which was overheating just too much. I was working on a simple Word Doc and it was blazing fir. The people in Geek Squad suggested this piece and I am happy since with overall performance, built quality. Thank you Best buy suggesting me this piece and the smooth transitions.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an impulse purchace on tax free weekend and i have zero regrets. This laptop runs like a char and doesn't overhead when I play games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Acer Predator 15inch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing laptop, love it, can game with no problem and switch to office work with ease

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Acer Gaming computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast computer!! Love it!! Makes me want more computer games to play because of how customizable it is.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is far from being a top tier gaming laptop but it holds its own. Great for playing cod.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best suitable my need

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only need a laptop to play BL3 and this laptop is perfect about the pricing and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop - plenty of ports!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for light/work daily use (browsing/basic apps) and seems to handle games really well too, although I haven't tried anything too serious yet. Lots of USB ports, so it's perfect to use with my external mouse and keyboard. Great screen size. The in-built camera is crystal clear and the keypad and trackpad both feel pleasant to use. The air vents on the sides are a smart touch. It feels very sturdy and I hope to use it for years!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Acer Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop use it for my online classes but love that I can also use it as a gaming console.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my previous laptop of 6 years and this one was around the same price but much newer! Love it! Handles BG3 perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to treat myself to a new gaming laptop. It is super fast with great graphics!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer. Powerful and expandable for advanced algorithms and games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very reliable it runs very well on very high graphic games I love the RBG keyboard and everything about it is flawless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for mid level gamer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only thing I wish is that the storage was bigger and that it had more usb ports. Otherwise this is a pretty decent computer for a mid level gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A good laptop for my office need

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is a good buy. As i need a good graphic cards for my work, pradator solved my problem.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great but heavy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much enjoyed this laptop. Very fast and capable. Only down side is that it’s heavy when you include the charging cable.

    I would recommend this to a friend
Sponsored