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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 131 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers praise the Predator Triton 500 SE's performance and graphics capabilities, frequently citing excellent gaming experiences and impressive visual quality. However, some users report issues with the laptop's fan noise and battery life, finding them to be louder and shorter-lasting than expected. Concerns were also raised regarding the device's tendency to overheat under heavy load and limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 131 reviews
  • Rated 4 out of 5 stars

    Awesome computer, minor defect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer, specs are great for the price I got it for, It was on sale and I was so happy to have had it, unfortunately I had to return it due to a bad bluetooth receiver, I updated drivers, updated windows, checked for issues with it and reinstalled windows and it worked for a while, but then it started acting up again, however, don't let that discourage you, I couldn't get the same computer again unfortunately since it was out of stock in all the best buys around and I had to go with another computer, they offered repairing option but it would take up to a month for that and I just don't have the time to wait, otherwise I would've stuck with it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Excellent Gaming Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics looks really great, can tell difference right away. Fast boot and performance really great with Fortnite, Minecraft and Multiverses.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are amazing.. wanted something for 3d printing and this worked out perfectly. Only complaint is its pretty heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming PC!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC is a great PC to game on the go. I did upgrade the SSD to be a bit better and that was extremely easy to do with the help of a YouTube video. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best is the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you! I like best buy. Good prices. Alot of selections. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    Fast Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Gets a bit hot, but the fans cool it down quickly. With the RAM was upgradable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this computer for a year now and its really good

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Budget friendly when on sale

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop if you’re looking for a budget friendly gaming laptop. Great graphics on MW2.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Hot fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fisrt gaming laptop, get hot fats and battery life last about 5 hours of gaming but ot&er then that's im happy

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good specs but poor design. My model also has the blacklight bleed that others have mentioned. The screen will also randomly flicker and shut off and will not come back on until a restart is performed. The fans have started making a whining noise after about 2 months.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello Ryan,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Predator laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the machine's capabilities. Fans are loud at maximum speed but nothing headphones won't handle.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT RECOMMEND CANNOT BE FIXED IN-STORE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two years of use, received notification that SSD is degrading and will die soon. Geek squad confirmed issue but could not replace ssd since motherboard is flipped and stuck to chassis. Need computer for school, so did not have the time to ship it out for repairs. Not worth spending more money on repairs and do not have time for other options, so have to buy new computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, good performance...should have been cheaper...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Xmas gift for daughter. She loved it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great performer but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the m.2 slots were easier to reach. Im not a huge fan of the “removing the motherboard and flip it over” thing. I wish it was one of the first things that you see when you pop the cover off. Excellent panel, good temps, just a great all around laptop but 512GB isnt enough and upgrading isnt easy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So close to perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a 1tb SSD away from being perfect, which I added after purchase. Plays Tombraider at max settings easily. Screen size was a big driver. Like the screen ratio better than the 15's.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very fast, good specs and one of the better priced computers. The battery is decent but that’s to be expected from a gaming laptop. Great screen and fast software.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great laptop, little speakers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. Runs smooth and fast. Great graphics. The only flaw I can list is that the speakers are not loud by any means. Even at full volume they still are quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A Powerhouse of a laptop Midrange top of the line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a beast..for $1500 (on sale) it slugs it out with the heavy weights. Love this laptop for its 165w power and all games run very smooth at highest levels. Pick it up if you can find it.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Noisy fan and terrible tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, except the fan makes a chirping at low speeds, so basically any time you are using the computer there is a super annoying rapid chirping sound. Acer tech support is grabage. They had me go through fan settings to play with the speeds even though all that did was change the pitch of the chirping sound of the fan. They then had me run all windows updates and call back. When I called back they wanted me to mess with the fan speeds again. When I said I had been through that before they hung up on me.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello Jon,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Predator laptop. We are sorry to hear that the product and support you received did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please call 1-866-690-4549 and reference your review, and we can help address any problems you may be experiencing.

      Regards,
      Acer America acer

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