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Customer Ratings & Reviews

Your price for this item is $446.99

Customer reviews

Rating 3.7 out of 5 stars with 7 reviews

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71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Rated 1 out of 5 stars

    Deceptive Advertising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use two monitors. I ordered this pc based on the website pictures provided, which clearly displayed two HDMI video outputs PLUS a DVI video output. The spec sheet was not clear about the number of video outputs, under "additional outputs" mentioned "HDMI output." Additional to what? When it arrived, it only had one HDMI video output, along with a VGA video output. Unacceptable, NOT WHAT I ORDERED, NOT WHAT WAS SOLD! I immediately returned it to the nearest store, without even plugging it in. It would not serve my needs, in spite of the picture showing it would. Deceptive Advertising! I then ordered directly from HP, and got the tower I wanted. Since this review site won't accept reviews that don't give at least one star, I had to give it the one star. Should be no stars for no opinion, since I never turned it on.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear BobP,

      We are sorry you are unhappy with the specifications on your recertified Acer Aspire desktop. This model has one HDMI port to connect a monitor. We understand you returned the product but the specifications are also posted on our site as well: https://www.acer.com/ac/en/US/content/model/DT.B89AA.014. The recertified products should have the same specifications; as it mentioned here it states this model has one HDMI port. We hope this clarifies and we hope you will try Acer products in the future.
      We appreciate you taking the time to write this review and provide your feedback.
      Regards,
      Acer America Acer

  • Rated 5 out of 5 stars

    best tower on the planet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tower is my window to the world...as a disabled vet I don't get out much, literally...virtually is another story...me and my refurbished Acer have been around the world a few times...I was hesitant to buy a refurbished unit but hey...it works as good if not better than my last 3 new ones...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer if you just need something to do office work or play some less taxing games on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is great it picks up really quick I haven't had a computer in about seven years I was due for upgrade I like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic but lacked information brochure , otherwise great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    All USB ports stopped working after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first 2 weeks or so this computer worked great. Then one day I went to turn it on and couldn't use the keyboard or mouse. Checked everything and turns out that every single USB port was not working. It could've just been this one computer but I probably would have had to spend upwards of $100 to get it fixed.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear myself,

      We are sorry you are unhappy with your Acer recertified Aspire desktop. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
      844.433.8476
      [email protected]

      Best regards,
      Acer America Acer

  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer have everything that you could want.

    I would recommend this to a friend
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