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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 185 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 185 reviews
  • Rated 5 out of 5 stars

    Good job, poor value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really comes down to how much time you have. I did not have the time to do all of the setup on my own and coordinate with a friend to help me with all of this and all of the handymen inreached our to we’re booked 3-4 weeks out. As a result, I had to go with geek squad to do this and they do a great job. However, the value of this just is not there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a complete home entertainment system for the whole house from Best Buy. We are completely satisfied! Everything was installed by the Geek Squad. The system included 2 televisions with surround speaker systems and built in wall speakers plus additional Sonos One speakers for the other rooms of the home integrated together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 fully articulating wall mounts, so I decided to have the sound bar mounted to the bottom of the TV rather than the wall. The mount allowed for the TV and sound bar to move together as a unit, which is nice, rather than having the sound bar remain stationary on the wall, if the TV gets repositioned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed our Bose Soundbar at the same time as they installed the flatscreen to the wall. Good job all the way around. Professional, quick, and friendly. No mess. They handled all configuration, which I don't mind doing but its nice to have them do it while they are here. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few months ago we purchased new equipment and used the Best Buy installer service. We wanted our soundbar to be mounted onto the wall under our new T.V. (that they also installed) and needed someone with experience to ensure that it was done properly. Great job and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While my store salesman did not suggest a mounting kit, the installer said it would be better to have one, as it would keep the bar off of the mantel and hold it in place. As would happen, he had one on his truck and offered it with a discount. Enough said!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alan from Geek Squad is great- he took special time to make my install look terrific- like he was installing in his own home. The tv is mounted close to the wall and all the wires are completely hidden! These guys were clean, neat and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have easily done this myself, but they were there putting in the TV so why not? If you're just adding the sound bar, you could easily install it yourself provided the TV has the right outputs, but it sure makes it trouble-free when they do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loyal Best Buy and Geek Squad customers. The GS member that installed our entertainment system was professional and personable. He even adjusted his schedule to return a couple of weeks later when we had an issue with one tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the soundbar below my tv. When I swivel the tv, the sound bar swivels with it for optimum sound. This was suggested by the in-home consultant from Best Buy. The Squad hid all the wires too. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my new Samsung TV. It is easy to connect to both my TV and my ECHO. I use my ECHO for music and it fills the house when it is played via this sound bar. The sound bar is just under the TV in the photo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were great! Didn't take them long and they knew what they were doing. They even came back and re-adjusted it for us because we had trouble with some of the adjustments; didn't charge us for the return trip!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Technician did a great job. Making sure the Sound bar was mounted right where we wanted it. It looks great and he took all the boxes showed us how it worked, and was very polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians mounted my Samsung curved s/b to my series 8500 And it look like it was part of TV. The rocketball mounting bracket work perfectly. The technicians showed me the process if I ever wanted to change S/B.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mount kit comes with all you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kit should be part of the sound bar package. Manufacturer needs to include it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed because of the mount I picked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I purchased the Chief TV mount and the Chief sound bar mount this service is really required since you have to mount the sound bar to the TV mount before mounting the TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Sony sound bar mounted is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony sound bar that was connected to my TV has made watching movies much more enjoyable because the sound quality is so improved from when I watched TV before it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my best purchase these guys are so helpful. Scott installed my tv system it looks go great on the wall and explained everything. I would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad come out to install my TV and sound bar. They did a great job and were able to sync up my remote to work the TV and Sound Bar so I only need 1 remote for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech did a good job of hooking up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a good job of hooking up the sound bar to the TV, there wasn't enough space to mount the the sound bar between my cabinet and the TV, so the sound bar is on the cabinet.

    I would recommend this to a friend
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