Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 937 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers highly value the Add-On 5-Speaker Concealment's installation quality, with many saying that the installers made it look easy. Speaker placement and wire concealment were also praised. A few customers reported connectivity issues with wireless speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 937 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Very professional team that installed my apeakers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 professionals that came out to install 2 ceiling speakers and move 2 more did an excellent job. They did any excellent job and were very professional. They answered any question I had about the speakers. They cleaned up after they were done and you would never know they have been their.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad Installed Sound System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed new receiver and speaker system. Adjusted all so the sound of TV, Streaming etc. was maximized and directed it through one master remote. How refreshing as a more mature individual who doesn't understand of this stuff, it was a life saver! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Speaker placement

    Rated 5 out of 5 stars

    Geek Squad installed theater speakers quickly!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen worked quickly, answered all my questions, and cleaned up the work area. The speakers they installed look great. There were 2 speakers install previously, and they took the time to align the new speakers to match. They also tested the speakers out with me before they left so I knew how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad did a great job installing 6x speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing 6x speakers. Very professionally done, the crew was great in our home as well. The crew installed 4x B&W Ceiling Speaker and 2x B&W front wall presence speakers. Sounds Amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad TV and surround system Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for TV Installation, Sound Bar and surround sound. They came out and were very efficient and really made sure everything worked correctly, including my Bose App. Overall they did a great job. I would recommend using their services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very knowledgeable and professional. They answered all my questions and were very thorough with the installation process. Highly recommend these guys if you appreciate good value. I doubted my abilities to install and troubleshoot my home theater system so it was a no-brainer for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    New Home Design excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our whole house project was very well planned and the Geek Squad was excellent in their installations, setup, and instructions. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Speakers installed quickly and right!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed our speakers into the ceiling and was very professional and cleaned up well afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Wire concealment

    Rated 5 out of 5 stars

    Geek squad agents were amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out to install our sound system were great! They did a great job concealing all the wires. We are very happy with their professionalism and the great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my receiver/speakers and Geek Squad (Michael Kohen) addressed the issue over the phone and fixed our problem! He took his time and made it very clear how to fix it and stayed on phone till problem solved! Thanks Michael

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Service to install Ceiling speakers went well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted two TVs on wall, installed 6 ceiling speakers, and set up AV Receiver to use new speakers. Installation went well. There were a couple of issues with the location of the prewiring (builder problem, not agent problem) that the agent found an acceptable solution for.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    What a great job, thorough and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected several speakers, sound bar and helped with designing and placing equipment. This team was great. They were quick, efficient and knowledgeable. I should add patient as well. I would have this team in everything connected! They are great!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Speaker install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was excellent! Presented with a difficult situation, with access being limited in respect to where I wanted them installed. The technicians over came this with their extensive knowledge and skills. I am 100% satisfied, and they sound amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad installed this quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my product and tested it to ensure that they are effective

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Perfect Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous team installed a sonos sound system with Bowers & Wilkins in ceiling speakers and a 75" Samsung TV. Very happy with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Speaker placement

    Rated 4 out of 5 stars

    Cameron and team..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my on wall speakers and they look amd aound amazing. I've yet to really kick the bass yet so I cant wait to truly test their range. Cameron was excellent. Very knowledgeable and was very detailed in his workmanship. I would have given 5 stars but there was a small snafu but they made it right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad is Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and Ryan did an outstanding job of installation and demonstration.

    I would recommend this to a friend
  • Pros mentioned:
    Speaker placement

    Rated 5 out of 5 stars

    Speaker installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. They placed the speakers evenly on the ceiling and cleaned up

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Ceiling speakers installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I could be more happy with the installation of the ceiling speakers. Dustin and the guys were professional got the job done and cleaned up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Well worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and audio equipment as well as assembling my tv stand quickly and correctly as well as offering tips on how to get the most out of it. Extremely happy with the agents and their work.

    I would recommend this to a friend
Sponsored