Customer Ratings & Reviews

the guy who came to set it up seemed to know what he was doing. it lasted 6 days before it didnt work and when I tried to get the person back out nearly immpossible. It has only been 6 days. I had to talk to 8 different people before one would set up another appt to fix what was done 6 days ago. Not happy with the custmmer service or attempting to get this taken care of. I think I am done buying too stressful

Professional knew what they were doing. Clean feet an careful of belongings. Got the sound bar up and running with no problems. Answered all my questions.

sound bar is fabulous, thought I wouldn't need one but Geek squad, Ben, installed it quick and easy to use

The tech was absolutely fabulous. He was knowledgeable, careful with install, removed all boxes. I could not ask for a better tech!

Wanted to ensure I got the best out of my new Home Theater System with new 4K TV and 5.1 Sound System. They arrived on-time, and were so quick and efficient at their job. System is incredible! Had an issue with the Sub Woofer, and they resolved it as well. Well worth the cost!

We thought that we could just install the sound bar ourselves and found out that it needs to run approximately 100 hours before it can set up properly. Add a few extra external speakers and you have a nice surround sound system.

THE TECHS PERSONS WAS VERY GOOD EXPLAINING WHAT HE WAS DOING TO SET UP MY SOUND BAR. THEY HAVE SOME PROBLEMS BECAUSE MY TV IT WAS A OLDER MODEL BUT THEY INSTALLEDAND IS WORKING VERY GOOD

I appreciate the Geek Square setting everything up and making sure it all worked. They programmed my remotes and made sure it worked with all my extras - DVD player, Direct TV, etc. They unpacked the products and took the packaging away so it didn't fill my recycle bins. Very nice guys!

They came on time; and called before. They connected my TV and sound bar and explained how to use. They took away old TV and sound bar

LG Soundbar to go with LG TV. Looks and sounds great

The agents mounted my tv on the wall and hooked up my stereo. The service was great; agents were knowledgeable, friendly, and timely. As with previous experiences, I am completely satisfied with the service provided by the Geek Squad. 5 star rating.

This added such a great sound to everything I watch.

I love this sound bar the sound makes me feel like im watching a movie at the movies

Agents (Antonio) were able to install a new replacement Sony soundbar and make necessary adjustments so that it appropriately worked in tandem with TV. I had ongoing problem where TV screen/sound would go black/silent a couple times each time TV turned on, only when connected to sound bar. Problem successfully resolved this visit after some real effort and thought.

When we first had our soundbar installed I was having some problems understanding people talking was not clear. My husband thought the same. We called the Geeks them came to see if they could adjust. They came to the same conclusion there was an issue. They ordered us a replacement. They installed a new one and it is perfect. We are very happy with the sound and speakers you can move around. I gave it 4 stars because we wanted it installed on the wall under the tv but 2 Geeks told us there has been problems with it eventually sagging on the wall due to the weight, we decided not to, which I was very disappointed with.

Harley and Mitch were professional, personable and brilliant technicians. They gave us excellent service re: the installation and operation of our soundbar. They were a delight to work with, and Geeksquad is lucky to have them as teammates!

I have to different of the Jbl 500 series soundbar and subwoofer series they are alike but totally different at the same time i purched both of these at the same about 2 years ago and have taken very good care of them however its weird how one of them sounds way better than the other and recently my subwoofer of the one that didnt sound as good as the other just for no apparent reason quit working i was even total by a tech company employee that i paid to come out and check it out that this is a common problem with these. When it was all said and done i could not find anyway for it to be covered and had to go spend the around $600 for a whole new set thats the part that diappointed me not necessarliy the quality besides how it went out on me after only 2 years.

Neo really knew his products and what I was looking for he helped me find the best GBL surround sound system I paid $1,500 in cash and he set up the appointment and text me and everything he was great

My Sonos install looks and sounds great. Neatly installed and working perfectly

The Geek Squad representative that hooked up the sound bar to the TV Did a great job. He knows product and within 10 minutes. Everything was hooked up properly and working efficiently.