Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 7,928 reviews
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Great job
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great job by a knowledgeable and personable rep. Thank you
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a new home theater system. 85" TV, Blueray dvd player, apple 4k tv, amazon fire stick; yamaha receiver, Harmony Elite Remote. The geek squad came in mounted the tv to the wall, hooked up all the devices, programmed the remote to play all the devices; and then gave me a quick tutorial. They did a great job. Worth the money to have the professionals do it
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very pleased with the great service I received from Roman with the completion of my sound bar system speaker stands assembly! He was personable, polite, professional, knowledgeable, and efficient. Well done Roman! Thank you!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted the sound bar mounted directly under the TV. I had purchased a kit recommended by an I store Best Buy rep. The on-site tech explained that kit would have the speakers pointing towards the floor and suggested we use the brackets included with the kit instead. I didn’t realize there were wall brackets included with the speaker bar and the final install worked out great. I’ll be returning the separate mounting kit that I purchased
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cory’s work was quick and efficiently done and he did a good job of explaining the sound bar operation. He cleaned up after himself taking care of all the boxing material. Was also very personable
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gus & Team were fantastic!! Excellent customer service and very polite!! Explained everything well, and made sure I understood how to use equipment. Made sure that everything was clean and how it looked when they arrived, left nothing behind. I would definitely use them again. Even Taylor at the Canyon Springs store was AWESOME!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had purchased a new television and surround setup but was having issues connecting everything and having the correct inputs for each activity. It is now set up to play everything that I have connected and I have it set up through a Harmony one remote that brings everything on properly for each activity. Usually I am able to set everything up without any help, but there were a few too many ways to connect the different cables and devices and I wanted it done right.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mike was the geek squad technician who installed this item. His service was excellent. He made a clean install, was courteous and efficient, and made sure that everything was working before he left. We LOVE our new sound system! Terrific service and product!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellence in customer service, pleasant and provided information and respect of property. Team was punctual and did the job paid to do and went beyond to get coaxial needed to complete the work.