Customer Ratings & Reviews

Geek squad did an excellent job on my audio setup along with my tv mount. Everything sounds good.

Called ahead, on time and very nice. Only reason for not giving a 5 star is they knew why they were coming out in advance. When they were here, they recommended getting a universal remote. I asked if they had one that I could purchase bc I would have purchased it. The response was no, you would have to purchase it then call us back. Lost additional sale

The technician was “first rate” Outstanding, ten +….

Hooked up our new Sony receiver to all of our components and surround sound is great

The agents were extremely knowledgeable about the new audio equipment and how it would interface with the rest of our system. They were very fast at setup, yet they took their time explaining everything so that we could operate the new system without any problems. We are so happy that we had Geek Squad install for us. We are enjoying our system more because they made it so easy for us to operate!

the agent installed my TV and sound system he was nice he explain to me how to use it

Responsive and came on time. Had some issues attaching speakers to stands (speakers too heavy for stands).

Agents connected to my TV.Has a great sound to it.

When the Geek Squad came out to set up our new audio system to link to our entertainment system and universal remote, I wasn't too sure how well it would go. Our last system had major problems--the audio would increase to maximum level all on its own with the use of a remote, so we had to often manually adjust it. The Geek Squad technician had no problem setting up our new system. It now works like a charm...haven't done anything manually with it--EVER! Thanks guys!

Very helpful and knowledgeable. They helped me set up surround sound and explained the remotes functions.

I got frustrated few times because they keep getting my address and time wrong. Eventually they came Service was great

I wasn't quite sure how the service would go but once he called me and explained to me what he was going to do after I told him what my issue was he came over even earlier than I expected he wore a mask as well as ourselves and my household and he explained everything very thoroughly and even explained it to my teenage son we're very happy with the service thank you so much.

Sound bar not working with remote have to use buttons on sound bar it’s self

Very friendly agent accommodating and friendly. Helped incorporating older equipment with new installation.

Nice job and very helpful when they were here to fix the tv.

The tech was friendly n very smart Hooked up my Receiver within 30 minutes

Agents successfully mounted and connected all devices

Wireless subwoofer and wired speakers set up for a new TV. Much better quality than sound from the TV itself.

Did a fast job in connecting my Zyvox sound bar to my wall mounted tv.

This guy was a true professional he took time to make sure we understood functions.