Customer Ratings & Reviews

Same guys installed my 98" tv. Very knowledgeable guys, explained all steps during install and answered all questions!

The agents mounted my tv and connected devices efficiently.

Geek squad connected my sound bar and showed me how to use it

Justin Redd did a fantastic job installing the wall TV bracket and set up my cinema stereo system. Justin had everything he needed on the truck (no running to the store for additional cables or equipment). He and the young man with him were courteous, safe and efficient. Everything works wonderful.

They came out to hook up my vcr, since the last time they were out, they had disconnected it and forgot to reconnect it. Also, my audio receiver would not program tp the tv mode for me on the remote control. They show up and I show them the problem and it Reconnected for me. So they did nothing. So basically, I paid them to fix their error they made on a previous trip.

Technician was on time and worked quickly was knowledge able about the systems I had purchased.

My new soundbar was an excelkent choice to enhance my sound

I always appreciate the guys/gals from the Geek Squad. They did an amazing job setting up my soundbar. They're knowledgeable and set up my system to my specifications exactly. They're always friendly and I always enjoy chatting with them!

Arranged for Best Buy home visit to advise on TV and audio options for newly remodeled interior of our home. They recommended a Sony 75" for the kitchen/breakfast area, together with new Sonos sound system and in ceiling speakers. The TV and audio system was professionally installed by Best Buy. Very happy with their work and the team of installers. Sonos app added to smartphone for additional control.

The Geek Squad representative was very knowledgable and he was on time. Dis his job proficiently.

The agents installed my Mother-in-law's ring doorbell and took great care by wearing booties, gloves and masks. The device wasn't fully charged so they had to make a return trip to complete the installation, allowing the device to charge and completing the job for her the same day. They went above and beyond, helping her select ring tones and more.

The agent installed sound bar and Bass quickly. It was a good job.

Geek Squad dis-assembled old sound system connected to TV and installed SONOS products. Did neak and quick job.

Great picture quality, great sound quality, great TV.

Well where would I start? After purchasing a 100" Samsung and their best soundbar I was told soundbar will need to be picked up by me, or it will be returned, 76 miles round trip, by me. Installation team was a "no-show, no-call,no-refund"!!!!!?? At the time of writing this, I'm preparing to drive to get refund owed to me. I'm contacting Best Buy and Samsung corporate as well as the Better Business Bureau. Geek squad management not not only dropped the ball they lost it, not sure they even realize they are on a team. Oh there's no way to contact the store by phone. I pretty sure I know why!!!!

Techs did a nice job setting up and adjusting the sound bar. it really sounds great and happy.

Great service and sound is great. Would recommend Geek Squad!

Excellent job setting up sound bar and works great

The tech was punctual and very professional. His install of the Sound Bar and Surround Speakers was done quickly and without issue. He adjusted the surround speakers for peak output and I'm very pleased with the system. For the price, you can't beat it. I would certainly recommend the System, the Tech, and Best Buy.

Great service and Best. experience