Customer Ratings & Reviews

The agent connected my sound bar and all my other devices

The team came and did an excellent job, answered all my questions and made everything nice the way I wanted it. It was a very good experience and I recommend it highly, no issues whatsoever, the price was right and scheduling was straight forward. I did not know what to expect, but my expectations could have been pretty high and they would have still been met or even exceeded. Knowledgeable techs with all the tools and skills they need.

The fixed my computer. Hooked up our television everything we asked. Very professional

My sound bar wasn't paired to my TV remote. Serviceman didn't connect it to the TV with an HDMI cord which, according to SONY, is needed to pair it with remote for TV. He, obviously, didn't read the instructions which clearly state an HDMI cord is needed.

Best Buy set-up soundbar with a wireless Sonos speaker using our iPad. We can’t adjust the volume using the remote control we have to use our iPad.

easy to schedule for product install. available on weekend.

wish i had a soundbar for my other tv. never knew what i was missing

Removed old wall mount, installed new wall mount and tv quickly and professionally. Team was fantastic. They knew what they were doing! Connected the new TV to our smart remote and surround sound system. Found software update that were needed for all and completed those as well. Spent time explaining functionality of new TV. I would strongly recommend using them.

The two young men did a wonderful job in setting up the sound system and the tv. They showed us how to use it, and gave us some tips on how to break it in by not going over 50 % volume for a while. The geek squad is very helpful.

Techs provided good communication contact when they were on their way and arrived They took care of the situation and explained in great details excellent service

I love the Geek Squad. They save me hours of frustration reading the directions, etc. they just come in, know what they’re doing, and do it efficiently and professionally! I have full confidence in their workmanship.

Total Tech subscriber has allowed me to use home entertainment repair service at a reasonable price.. The service personal has been knowledgeable, on time and communicated the solutions to problems that made sense

The guys set up my new sound system very efficiently.. they were quick and knowledgeable

Wires layout and audio set up within mins and no wires to be seen. Perfect!!

The Geek Squad arrived on time, got the soundbar working perfectly, ad did so quickly. They also mounted the TV on the wall, not making a mess and the job was perfectly. The technicians were courteous, friendly, and knew what they were doing.

Very happy with knowledge staff and installation was done perfectly if I give a higher score than 5 I would Very satisfied customer

Brian was the consummate professional and his knowledge was on full display. Not only did he install the system, he connected ALL my components to work off one remote utilizing the ARC connection.

The set up was fast and easy. It was my first sound bar and wished he could have explained it more in depth. He was patient, polite and professional and was in and out quickly.

Geek Squad guys gave me a time window as to when they would be at my home, then called when they were about 5 minutes away to tell me where they were at! They installed and setup my TV and home theater sound system in no time. At all times both of the guys were very professional and courteous, all the while showing me all the stuff my new tv and sound system could do! Would definitely use Geek Squad service again.

the agents installed my system with quickness and were helpful with tips