Customer Ratings & Reviews

David Moore and Alex Padilla were so helpful. My first sound bar didn't work. They exchanged and installed the new one the next day. Answer all questions. I requested these two men by name. They installed my 75" TV on Wall, Sound Bar, Sub-roofer and speakers. 3 service calls, as I purchased each on different occasions. Clean work. These 2 Men were so helpful. I am a 65 year old woman.

Nice, neat mounting job of the sound bar looked great

In home service techs really know their stuff, Great experience!

The sound bar is great. Makes all the difference in the sound

installers were efficient and knowledgeable. They were very helpful in explaining functionalities

Once again a great job done by the professionals at Geek Squad! They took the time to set up my system, including stalling wall mounts, and walked me through all of the options on my new Vizio Elevate system. While they are a little expensive, Best Buy stands behind their work and will make things right if there is a problem. Great job!

The speakers are a real plus to the sound of the TV and the Geek Squad did a good job installing them.

These guys (Geek Squad) know what they're doing. Great job, thanks.

Frankie and Russell were wonderful. They went above and beyond their services with suggestions to enhance my TV viewing. In today’s world the only thing that sets stores apart is SERVICE!

this actually went much more quickly than expected. The set up was easy and fast.

A Geek Squad member came out to my home to relocate and reconnect my BlueRay player that I thought was not working properly. The Geek Squad member was both quick and thorough in accomplishing this task. He also provided some useful tips to try in the future should I experience a similar malfunction. I was completely satisfied with this Geek Squad member!

Sounds like im in a movie theater. Great purchase

The setup of our home theater audio was excellent. Care was paid to installation and sound quality.

Service was great but the soundbar is a loser. It cuts out every time there is a change in the broadcast. It goes looking for the proper sound and thus you miss the first part of the program and the lips are moving but no sound as the soundbar looks for the right type of sound you know doby or whatever.

the boys were very knowledgeable and did a great, professional job.

The Agent mounted the TV well and ensured the surrounding sound was connected.

The guys did a very good job of connecting the TV and soundbar.

Tyler's customer service went above & beyond. He delivered & hooked up my new 65" LG tv. He also helped me order a blu-ray & tuner and then set a 2nd appointment to hook these new items along with my Bose speakers. He made sure I knew how to operate all before he left. I appreciate all Tyler did "HIGH FIVE TYLER"! Thank You!!!

Excellent, fast, professional installation. No mess no problems

agent mounted sound bar to tv quickly. He answered all questions , gave use advise and showed us how to use the sound bar remote.