Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 7,928 reviews
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek squad set up sound bar quickly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad remounted my TV and sound bar quickly and very efficiently.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brian was my Geek squad Tech,
He was Profesional and informative. I had an issue with my product & he made sure he photographed the issues and reported it. He ended returning to installed my replacement equipment. Hes one of the best!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
They hooked up my sound bar and I am enjoying my new tv with my previous sound bar. The Geek Squad was so fun and professional in installing the sound bar. I had a Vizio sound bar and they thought it might not connect using the new Samsung Tv remote but it did!! I only need to use one remote!
This reviewer received promo considerations or sweepstakes entry for writing a review.
After some unanswered calls and text and unkept promises I encountered Charles. Absolutely fantastic and knowledgeable guy! Full of patience and courtesy. A great representative of your company. Others could learn from his professionalism and attention to customer satisfaction.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were great in diagnosing the issue with my sound system. it was a simple adaptation and the surround system was operational. Wyatt was extremely knowledgeable and patient in explaining so many features on my new LG TV. he demonstrated and taught me much. a very professional employee.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad came at appointed time and installed Mobile TV mount, attached TV to mount, connected soundbar and various audio components. Friendly, knowledgeable, and efficient!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad employee who came out was absolutely fantastic. He got our soundbar installed and set up to our new TV very quickly.
He also fixed a few things the TV installer (had been subcontracted by Best Buy as a non-Geek squad member) missed.
A+ Highly recommend
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys who delivered and set up my sound bar and sub did an excellent job!
They were polite and professional and answered all my questions. They showed me how to use the equipment as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So glad I had Best Buy install my new TVs and Soundsystem. Moving into a new house was stressful. They helped take the stress out of making sure everything was working properly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Austin and his partner, sorry I can’t remember his name, were outstanding! I struggle with this kind of thing so it was great to have the Geek Squad van in my driveway and they made it look easy, and were pleasant and kind, they were really great!