Customer Ratings & Reviews
- SKU:
- 1319418
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent Home TV Assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently I needed help from The Geek Squad on a TV audio issue. I called my local store, East Side Tucson, and was treated with prompt, friendly, service. Response time was excellent and the home visit had every working in sort order. I highly recommend The Geek Squad and their knowledgeable personnel.
This review is from Soundbar Setup
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for sharing your feedback with us and we are happy to hear that you had such a positive experience! We look forward to your next visit!
Rated 5 out of 5 stars
Exceptional service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were courteous and mounted all devices in a very professional manner; afterwards, they clean and took with them all packages
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Sound is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have all components hooked up and not the need for more tha n one remote
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
He was professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up all my devices to work with one remote. All my devices run through my receiver now.
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is so professional and so helpful. They are very good at everything they do.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
geek squad was great ...installed & had new cable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installed and provided cables available at time of install ....sound also
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a very professional job and answered all of my questions.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
They did it all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did all the work, explained the set up and made it easy. Well worth it!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just sit and let them to program and you will get the best sound of your system.
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Leave it to the pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and professional great team. Made my life easy
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very patient and took his time on what to do when the power fails again.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed my sound bar did a great job very knowledgeable and helpful
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar produces great sound and works well with my Samsung TV.
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad help by updating our home theater.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed a new sound bar by disconnecting old devices then connecting the sound bar to our smart television. They performed the service quickly and organized all our old equipment that they disconnected by rolling up the cords then neatly placing all items together so they were easy to store.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
love the new config
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Through the installation of a new audio cable we eliminated three other connectors, perfect
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Glad I bought this service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installer was just great. He hooked everything up & thoroughly explained how everything worked alone & within the system. I am technically challenged, but when Jake left, I completely had mastered the whole system. He also programmed the TV which I had no idea how to do. I was very happy to have had such great service. And what a personable & knowledgeable technician with whom I had the delight to deal.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
MR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FOUND OUT THE TV AND SOUND BAR ARE POOR QUALITY THE TV WILL NOT COUPLE WITH CABLE REMOTE, SOUND BAR DOES NOT HAVE A HDMI PORT. THE ALL IN ONE COMPUTER DOES NOT WALL MOUNT. GEEK SQ. AT STORE CANNOT FIX OLD COMPUTER POWER OUTLET. NOT HAPPY WITH BEST BUY AFTER THIRTY YEARS OF BUYING ALL I OWN.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound from a wireless system. Had no idea how much I would enjoy Alexa!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Did a great professional job in a timely manner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted it and connected it to my device
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Very impressive professional soundbar mounting!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad just “did the job” quickly and immediately! No floundering to figure out what needed to be done - they knew how!
This review is from Add-On Soundbar Setup
I would recommend this to a friend