Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 7,928 reviews
Rated 5 out of 5 stars
Only Way To Go
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I mounted my previous TV above my fireplace. I decided to have Geek Squad do it for me this time. That is the only way to go. The Geek Squad mounted my TV, mounted my sound bar and hooked up my XBox in 2 1/2 hours. They made all the wiring look neat and hidden. They did in a couple of hours what would have taken me a couple of days to do myself. Definitely the only way to go.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Technician called the day before to give me an approximate time he'd arrive the next day. The day of the appointment he called to inform me he could arrive earlier. When he arrived he was very professional and very knowledgable in his field of expertise. After the setup was complete he asked if my wife & i had any additional questions and felt comfortable before he left. Excellent job!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I knew that setting up the television and audio equipment was not going to be easy for me. I purchased this audio set up plan- and was so glad I did. They did a very good job, cleaned up any mess that was made during the installation process- and did an excellent job. They two men who arrived at my house were on time, extremely nice and did an excellent job. So glad I purchased the audio set up package.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a LG 4K OLED CX Smart TV. Tremendous TV, and the technician connected it to my Sonos Playbase without any problems. He also connected the magic remote to my Sonos for volume control. I appreciated the extra effort.
But, Geek Squad, when making installations during COVID, please respect homeowners by using bathroom before you arrive for appointment.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad is Outstanding ! Knowledge , friendliness , and ease of scheduling is wonderful and a big relief for this senior
citizen !
I heartily recommend the Geek Squad !
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad Team patiently explained how the remote works with Sound Bar and they also programmed my sound bar to connect with my fire stick remote whereas I do not need to use the Soundbar remote t all.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased Roku to be setup by Geek Squad..not a sound bar. Too soon to evaluate since I haven't used it. Will know it it's okay or need to upgrade due to paying Annual fee to Channel 8. Geek tech is excellent., The annual fee for service is worth it!
This reviewer received promo considerations or sweepstakes entry for writing a review.
geek squad staff came to install and swap out a couple of blown in ceiling sonos speakers. they were very knowledgeable, professional, and curtious. Upon completion of the work they tested everything out and the speakers sounded great. I would highly recommend them and use them for future jobs.