Customer Ratings & Reviews

the gentleman who came back to finish the install of the back speakers - he was good - courtious - explained it all. Sound is fantastic

very nice did a great job installing the speakers and sound bar

The installation by the Geek Squad was professional in every way. Everything works perfectly and you can not even see where the installation was accomplished. All wires are completely hidden and look like a factory install. Nothing could have been better!!!

The Geek Squad technicians are always knowledgeable, professional and on time! The are very well trained in dealing with customers who are not very up to date on technology! They are so patient and let me ask questions about the service!

Very well mounted and added the sound bar for a clean install. They were fast on the install and showed up on time as promised

The geek squad has been to my house 4 times to either pick up a return or deliver and install. The workers that came to my house have all been pleasant and knowledgeable of their job. The only problem i had was with the emails sent advising me of the visits. In two days, i recieved approximately 13 emails and became somewhat confused. It was so confusing that one group came to take the tv mount off of the tv i was returning and left the tv. Another group came to set up the new tv and take the one i was returning.

I had some trouble connecting my system together. Had the Geek squad come in. He connected it in a very short period of time, showed me how to navigate the system and answered any of my questions. Very happy with the service. Thank you.

CJ was extremely knowledgeable and informative quickly assessing and completing the required services and actually improving my surround system!

The agents hooked up my new Denon 5.1 receiver and programmed my logi remote controller. The speakers all worked except the subwoofer, which was connected to a wireless box. The controller didn’t consistently turn on my satellite box.

The geek squad that set up my tv, stand and sound bar was excellent. He came in the time frame and was very efficient setting up the unit. Unfortunately he couldn't remove my old tv because it was too large and heavy for one person. I had told them it was a tube unit...only 25 inch set but the old units are heavy. I needed an additional appointment to have it taken away which was a little inconvenient

I recently purchased a new Yamaha receiver and Audio-Technica direct-drive turntable for my home stereo system; I was replacing an older Sony receiver, plus I had not owned a turntable for years. With all the high-tech features that both of these units offer, I thought that it was a good investment to have the Geek Squad come over and set things up- I am happy that I did! My tech was at the house pushing towards 3 hours, but we cleaned up all the wiring connections, running everything though the new receiver- the set-up looks great and sounds even better. Plus, we are taking advantage of all the features that the system has available, so I am very happy. We set up the Yamaha app on my smartphone, and that allows my to control the system anywhere in the house as it is all connected through the home network. Overall, I could not be happier and would not think twice about doing this again!

The installation went very well. He knows his products and how to get them up and running quickly. Very happy with the process.

As a total tech member i receive several benefits. One us deluvery and set up on most products. The soundbar was set up by qualified geek squad folks who were motivated to work and wanted to here and enjoyed what they do. Both had worked at best buy several years each. They were in and out and everything was done well. I am a best buy fan and recommend geek squad to anyone needing tech stuff done. Oh yes the sound bar is better than the more expensive one i replaced.

Fraya and Andrew did a great job. They were professional, friendly & cleaned up after install. Highly recommend!

Very beautiful sound and very innovative, technology, easy to use great performance

Tech was friendly, helpful and informative. He showed me how to set up and use my system.

SONO SOUND BAR It is just what I had been looking for sound great.CHICO from GEEK SQUARD he is the best he showed me how to use, he is very Patient. If I have to call GEEK SQUAD again I will asked if CHICO can come out and set up whatever I need.

Outstanding job by the Geek Squad. They explained all the systems and options. They also made sure we understood how to operate and change the settings.

David and the rest of the crew at my house did a fantastic job! Although I had some difficulties getting the person setting the appointment to understand what all I wanted done, David gave me a pre-service appointment call, went over it all, and advised me what to expect. My confidence increased timmediately. They installed 3 TV’s, 2 sound bars, and set up all with internet, Roku, and Hulu. They answered all my questions, set things up considering how my family will use it, and patiently made sure I knew how to work everything before they left. I highly recommend David & the crew! Professional, efficient, courteous abd friendly! Fantastic job!

Tech agent quickly corrected a problem that developed with my sound bar after a painter working in my house had disconnected everything and then reconnected them incorrectly. The agent explained what he was doing and how to avoid the problem in the future.