Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 7,928 reviews
Rated 5 out of 5 stars
Great sound.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Quick efficient set up, also reviewed different options. Good service.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad agents mounted the TV and made all necessary connects to the accessories. Both agents were very polite and professional. When the install was completed, they took the time to explain what was done and then proceeded to show how everything worked, I was very impressed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents delivered our huge TV, took away the old huge TV, all the boxes, packing material. A big deal for two semi-invalid seniors. They hooked up all the electronics and showed us how to work everything. We couldn't have asked for nicer or more efficient and knowledgeable guys.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad Agent Michael evaluated and improved the connections between our 15 year old Bose home theater system and the new 4K Sony reciever, Sony 4K DVD player, and DirectTV system. He also recalibrated the speakers. His attention to detail improved not only performance but also appearance of our entire home entertainment system. Excellent work! Very happy with results.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So grateful to Preston and manager Nick for doing my basement install today Saturday. In these difficult COVID times they were professional, courteous and very knowledgeable. They both went above and beyond what was expected. I hope management realize how good they are at what they do and what great assets they have. 5 stars!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would have given this a 5 star rating but it took two months for our request to be processed correctly and to get someone to our home to provide the promised service. Once the order was correct, the job was flawlessly completed. We have used the Geek Squad for many projects and the service they provide is excellent. Would highly recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geeks were right on time. Did the TV install very professionally and explained everything in a clear and concise manner. When I had a question about my surround sound system on another TV they took a quick look and fixed it. Two thumbs-up to these guys! I’m a happy camper!
Geek squad installation of TV and Sound bar/subwoo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad installed TV and sound bar/subwoofer. They were knowledgeable, efficient and personable. They were patient answering questions and made sure we were comfortable with our new smart TV. They even responded to a text with a question after they left our house.