Customer Ratings & Reviews

Taught me how to use everything. Picture changes. Sound and new photos

We actually signed up for Geek Squad, but were given a 3rd party company for the TV/Audio delivery & installation. They were on time, professional, fast & truly went out of their way to make sure all the connections worked & then took the time to explain everything to us! Highly recommend & the Best Buy Black Friday in July reduced price was a plus!

Fast clean set-up looks great. Explained everything

Geek Squad arrived at agreed time. Very professional and knowledgeable. Evaluated old device to confirm it was not working before installing the new soundbar. Great customer service.

The agents came to install my TV but a part was missing, The first agent went over and beyond to follow-up and find me the missing part. The Geek Squad Service also came in handy when we went to purchase a couple of major appliances a month later. We received discounts on the setup and haul away. I have yet to fully use the benefits of this service.

Fixed theater sound. Great professional service!!!

The software simplified commands and allowed all the components to communicate better

The Agent was outstanding ! Very knowledgeable and personable

They are great when it comes to the set up of audio. Love the sound!

Tech team was great to set up our existing Dolby Atmos sound bar. Our new tv is great as well. Thanks for such a professional job.

set up my unit perfectly in short time and cleaned up after

Very good people - professional and knew their job

Geek Squad quickly and efficiently installed my product.

Stephanie came to our home and did a lot of connecting and was extremely knowledgeable about everything she did. She was such an awesome young lady! She also Made sure we new how to work it all before she left us. Highly recommend her and Geek Squad. Thank you

The technicians who connected my new TV went way above and beyond. They created a work around that made it possible for the TV to fit in a cabinet we had in the house. I can't say enough about their creativity and workmanship.

The geek squad agents installed everything perfectly. They took my concerns into acccount and they advised me on how to make my installation the best it could be. They were friendly and personable.

Nate texted me when he was 10 minutes away, and arrived on time. He had everything he needed, which was mostly his own expertise. He set up the audio for my TV/Receiver in pretty smooth fashion, even though the receiver had some presets that puzzled us both. He worked through them and had us set up in no time. Great work.

Javier and his helper were both extremely professional and very knowledgeable. They explained everything exceptionally well and even communicated that we can contact geek squad and ask for him if we had any questions. We haven’t had any problems and are very thankful to him.

Geek squad arrived the Saturday after Thanksgiving. We were in the midst of decorating our tree. 3 yr old Granddaughter helping. More family members arrived. Unfortunately, I do not have their names, but the two young men called the Geek squad did an excellent job despite all the activity going on in our house! We are now enjoying our surround sound when we watch movies on our new TV! Thank you!

TV and sound bar perfectly installed. Prompt appointment time.