Customer Ratings & Reviews

The Geek Squad got everything set up and working properly. Our old DVD player wouldn’t work, and they recommended one that they had i the truck, and got that set up, along with an indoor antenna. NOTE: We did not purchase a Soundbar.

The Geek Squad were extremely professional in connecting my stereo equipment, speakers, fire stick and programming remotes for my easy use. They educated me in the use of my system and how to navigate from one to the other. More importantly, they left me a business card in order to for me call if I run into any problems. I was totally satisfied with their service and professionalism.

Technician was efficient, personable, and answered all of my many questions.

The installation did not happen. The universal wall mount contained fine print that identified that it would fit 'most' tv's. I happened to have the one the it did not fit. The technician did all he could to call to get me a refund for the visit. I was satisfied with the customer seevice.

Branden did an excellent job of installing my sound bar. He was very helpful and well informed. Also, he was very pleasant and polite. I will be requesting him for any Geek Squad job I have in the future.

The agents mounted the tv fairly quick and everything was done like a pro. I'm very satisfied with the job and I was given good recommendations to set it up better.

Excellent very professional guys thy are a gift to the company

I purchased an entire entertainment system for my family room. Geek Squad came out the following day to install a receiver and sound system. Within an hour they were done! Could I have done this job myself? Yes but I might still be working on it. Geek Squad was thorough, complete, professional. I am completely happy customer!

Tech was polite helpful and knew the product that was being set up

I had to schedule out about a month but the ease of service, professionalism and knowledge was worth the wait. I also received status of the tech online and they called in advance. Both tech were very professional and efficient installing my TV and setting up my sound system.

The agents went above and beyond. The sound is great

the agents mounted and set up my television and sound bar. Things were working well when they finished the job, however, after a few days we needed for them to come back because soundbar was not receiving sound. we were informed we needed a new sound bar. I was a little annoyed. Brought new sound bar it was installed and and so far so good.

Geek squad rep arrived on time and set up my audio system. The sound is great.

After insisting near voice sync was not suitable, Geek tech eventually switched out some hookups and now tv/sound bar is performing as designed to do. I was very frustrated that it took 3 visits to get it right, but i do appreciate your management's willingness to stick with me during the failures Thank you Ken Plunk

We had an exceptional Geek come to our home. He didn't leave until everything was just right! He was polite, friendly, but most importantly on this occasion - he was very knowledgeable! He got our new TV system going, and we LOVE IT! We recommend the Total Tech Protection - we saved a lot of money on the purchase of the equipment and on the Geek installation.

The annual contract with the geek squad is an outstanding value. They have done so many things for me both in the store and in my home during this year. The set up of my very good but aging stereo system was fantastic. I was impressed that they even know how to set up an older model. I can’t recommend the geek squad highly enough.

Just a few days after purchasing the new home theater system I shattered my kneecap. Obviously my physical limitations would have prevented me from installing the system. After observing the tech as he performed the install, I came to realize there was no way I could have done the work myself. A super value and one I recommend to anyone regardless of their level of do it yourself skills.

We have never been disappointed with our Geek Squad tech providers. They are always so helpful, knowledgeable and help make the install so stress free. Matt and Reese made our lives so much easier. Thank you!

I am going to miss having home service from Geek Squad. The guys who came out knew what they were doing and gave me good suggestions. They were great!

Sound bar was hooked up quickly and works great. Probably should have had the Geek Squad check more channels to make sure sync was correct but I'm working through that.