Customer Ratings & Reviews

Great sound, excellent quality added to television sound effects.

As much as I try to do things myself, sometimes I need a little help. I was attempting to hook up my turntable to my Sonos Connect and just couldn’t get the volume out of my Sonos Play 1 speakers. The gentleman from Geek Squad was polite, punctual and figured it out quickly. Now I can play my vintage vinyl as loud as it should be!

Agent set up server and speakers. Adjusted the sound.

Technition did a amazing job installing my radio. Sounds awesome.

Service call by David was excellent. He not only took the time to explain what he was doing, but explained about the soundbar he was installing. Service was excellent; performance by this soundbar is terrible. I have reviewed as such on the Best Buy website.

This agent was fabulous. He took his time installing everything and then took all the time explaining all the features of the TV and how to operate it with both the TV remote and cable remote.

Connected the wireless television ears with great ease.

The two technicians were very careful with handling, unpacking my new Soundbar. After talking to them I decided not to have the Soundbar attached to the TV. I am very happy with their professionalism.

The agent that helped my was excellent and very friendly. He solved my tablet problem quickly and processed the product warranty for me. This is why I keep coming back to Best Buy for my products and why I carry your service contracts. In fact I just talked a friend into getting your contract for her computer. Keep up the good work.

They were very outstanding done a good job and very nice. And everything so far it's working fine.Thank you guys

The agents that came out and connected and set up my new LG TV and sound bar, it ALL WENT VERY GOOD IN THE SETUP. From what they did, it went differently from what I was expecting so IAM VERY GLAD THEY DID IT.

the tech who came out to set up my speaker knew his job and did a good job

Take the time to answer all questions and to explain other features

Good quality, a bit pricy I think since it is just better sound, no "enhancements".

The installation was excellent! I would recommend the Geek Squad for your needs.

The young men that arrived to install my soundbar were very knowledgeable and efficient. They answered all my questions and when they left, I was able to operate and utilize all the benefits of my new soundbar...my first soundbar!

Tech knew exactly what needed to be done and got it done quickly. Great job and well worth the price

Installed my system and connected it to all other systems.

I had good Geek Squad service Would recommend to a friend?

Best Buy is the best! We would never be interested in dealing with any other retailer on purchasing TV’s, refrigerators, stoves, ring equipment, etc. Geek Squad genius’s when we need them the best security.