Customer Ratings & Reviews

the Geek Squad came out and set up the surround sound which is fantastic!!

Great job The repair people who came to the helm did a great job

they set up the soundbar quickly and explained operation

Happy to have a way to play my vinyl records again.

First TV didn’t work properly and thankfully I was within 15 days of purchase which allowed it to be replaced with no issues. I didn’t take out the insurance on the first tv but quickly bought it for the second. The second tv has been great. Love the color better on the new one as well. I think I just got a lemon the first time, but Best Buy and the Geek Squad were awesome.

Excellent service! Very knowledgeable. Fast and efficient

Thank you for expertise! An amazing team!! Excellent service!! He went out of his way to make sure we were satisfied! We will always shop at this location and look for this team!

Thankfully after one (failed) attempt by geek squad agents to install and hook up our surround sound, they dispatched Mark. He was very experienced and was able to get all our equipment working properly. Plus he walked me through all the features on the remote and made sure I knew how to operate everything. Bravo Mark, awesome job!

This group called the Geek Squad are amazing! The professionalism and willingness to help customers is second to none! They will not stop trying to fix the problem if there’s any to their customers satisfaction! You guys are awesome! Thank you for all the things you do for your customers!

Excellent job by the guys! Great surround sound system!

Outstanding Crew ! Very good Sounds Fantastic Proffesional Job.

Geek Squad expert "J" recently replaced our Sony Soundbar and Subwoofer under extended warranty with new units. She was very polite, yet professional, during her work. My wife and I are delighted with "J's" work and the speed she accomplished it. Thank you.

All around Great Team. Buying the consultation plan was the best thing we did. Chris is a Fantastic Company Rep. Alex , Jerrod are Fantastic Installers. This Team has the ability to do Great things for Best Buy. Our family will not go any where else. Price isn’t an issue because of the Service and Excellent Communication Thank you all

geek squad came to house and set up my sound system with my tv sound is great

The techs were just fantastic and helpful in explaining the equipment.

Agents were timely and work was down flawlessly. Great job

They set up my A-V receiver and everything worked well.

Item was as advertised and worked well. Item was as advertised and worked well. Item was as advertised and worked well. Item was as advertised and worked well. Item was as advertised and worked well. Item was as advertised and worked well.

the tech support staff make buying and setting up any new electronic item a pleasure. Our tech had it setup in minutes and made sure it worked exactly the way we wanted. This is the BEST 200.00 dollars you will ever spend

He was a great technician and was good at what he did