Customer Ratings & Reviews

EXCELLENT SERVICE FOR INITIAL SETUP OF TV AND EXTERIOR SOUND SPECKER SETUP.

System puts you right in the action. The sound surrounds you.

Our family room sounds like a theater. The techs set everything up wonderfully. We couldn’t be happier with our purchases.

Sarah from Geek Squad installed all our home entertainment equipment and wired it! Sarah is a rockstar and was extremely clean with all the wiring. You cant’t see any of it! All of my equipment is controlled on 1 remote that my whole family can control. Best Geek Squad tech ever!!!

The geek squad were incredible; amazing. They set up the sound system. They answered all our questions. They explained everything. They tried every option we asked about and got the best results. They were patient and true experts.

They were extremely professional. Even though Best Buy messed up my orders by separating the items for different days but the technician was able to work things around so he did fixed everything on the spot.

Mike Mumford was super helpful with connecting our satellite to the TV, answering questions, and giving suggestions for better TV viewing. Spent as much time as WE needed to feel confident and left a number for us to contact him if we needed any more help. Definitely going back to Best Buy to purchase another TV wall mount and ask for Mike.

The guys were great - and SO helpful in making sure we understood how things worked! They really went above and beyond what we expected. Yadi was terrific!! We got extra tips on how to manage controls...just super.

Very friendly, very polite. Removed old tv & hauled it away, mounted new tv & connected all my existing devices to new tv. Also zipped tied loose & hanging cables.

Joe set up the home network for my new Sony 75" TV, and he did an excellent job. He showed me how to work everything and made sure I was comfortable with all the settings and controls before he left. He was careful with the equipment and was always very professional. Thanks, Joe!

Awesome service techs , very helpful & respectful, unable to complete on first attempted set up but they were persistent in getting us what we needed & thought we had purchased in order to give us a great set up.

They were wonderful! Very knowledgeable and nice. Had to return 3 times. My TV did not have correct input, so they advised me which soundbar to buy and came back to install the new one. Also came back to adjust settings - all at no extra cost!

The Geek Squad did a great job setting up the sound bar and subwoofer.

Alex was professional, knowledgeable and friendly. After he hooked up my sound system he offered some guidance on getting my DVD/CD player hooked up when I get a bridge. This was my first experience with the Geek Squad and it was a good one!!

Happy to be confident of all my current equipment & tech support to guarantee full top performance of all my Best Buy Electronics,,, professional COVID safety protocols on time great communication friendly.

best buy geek squad was quick & fast & explained everything! exactly what I want & the price I wanted to pay!

Chris was the young man that helped me, he spent all the time I needed to make an informed decision which led to a purchase I'm very happy with. There were several other customers waiting but he called for help for them and didn't rush me in anyway.

They did a good job, but they were very much in a hurry and didn't want to bother explaining all the options. The technology was new to us, so we would have preferred a more thorough explanation. We felt we had to really push to get our questions answered.

The tech who came out was professional, friendly, and knowledgeable. He walked me through all the setup and how to solve minor issues it any.

Enrique the geek tech is solid. Organized all my cords for a clean look.