Customer Ratings & Reviews

Geek Squad quickly set up my new sound bar and smart tv. They connected the cable and blue ray player and set up all remotes. This was a definite time saver for me and U was assured that my equipment was maximized to its potential. Great value for this service. I would highly recommend.

Alex did a great job with sound bar. Very helpful with instrhctions

I had my large screen TVs mounted and setup by the Geek Squad. They did a great job and taught us how to use the controls to get the most out of our televisions. But Buy you rock!

These guys continue to impress with their install services. I have used them time and time again, and will continue to do so!

This service was part of a larger service of moving TVs, adding mounts and setting up the audio for three areas. I could not be happier. Scott did a great job, very professional, and explained everything in a manner that I could explain it to others (very important in my house) Job well done!!

Geek Squad mounted my 55 inch TV to the wall and organized all the cables to where they are pretty much invisible. They did an awesome job and my wife is finally happy not to be looking at a cable mess. Geek Squad was very courteous and considered. They had protective cloth they used to cover items and floor. Also cleaned up nicely afterwards.

The agents connected the soundbar to my new TV without any issues. They tested all settings and set it for the best sound performance. They also explained the settings to me so that I know what settings to use if I needed to reset it for any reasons.

The agents were friendly and highly competent. However, they still have not responded to the one issue that I have communicated more than once: The coax cable "TV" input on this new 65" LG TV appears not to work. I really would like to resolve that issue ASAP.

Works well. Sound is appropriate for our living room.

I could have easily set this up myself, but the techs were more than happy to do it while they were there.

Geek Squad set up our new home theater system and programmed our new Harmony Elite remote. They did a good job that was above our ability. Nit Pic - sound levels unbalanced between AM, FM, Blue-Ray, TV and internet. Would have liked them to be more balance. I wish I noticed the BLASTING sound levels before they departed so they could fix it.

The good is that they got my tv working with my cable box. The bad is that they could not get the surround sound speaker kit to work with the sound bar and left me to dismantle the speakers and stands in order to return them.

It's not Rocket Science, but there are some electronics savvy and specialized mental training that's needed to pair up lots of the new tech that's on the shelves @ Best Buy these days. I wrestled with pairing my wireless Bose for 3 days. The Geek Squad Agent paired it to my flatscreen in an hour.BOOM !

Geek Squad did an excellent job with setting up my home theater system. They set up my sound bar, TV, receiver, DVD player and coordinated it all with using a single remote from my cable company. They even cleaned the TV screen and area once finished. They took the time to teach us how to run the remote and were courteous. Thanks Geek Squad!

We wound up not having to use this soundbar. A tech came to install it and a was able to retrieve a code so we could use our other older one. We were happy about that.

They were nice guys but don’t know how to do there jobs I had an appointment for 2-6 pm and they were calling me at 8:30am of the day of the appointment to change my appointment and I feel that is very unprofessional.

The Agent mounted my Soundbar about three weeks ago and I am pleased with the outcome. I would purchase this item again if given the opportunity.

The Geek Squad representative was very knowledgeable. He had our sound bar installed and operational within minutes. The tech answered all my questions to my satisfaction. Thank you!

The tech installed the soundbar and my new 55 inch Q85 LED TV. Very pleased with installation and would highly recommend this service.

Soundbar setup was quick along with TV installation on wall. Did pairing of devices with remotes. Though my soundbar doesn't always power on as it should with cable remote.