Customer Ratings & Reviews

Two guys did a great job re-connecting all my equipment and setting the controls to my liking. Took our old tv with them, glad I didn’t have to deal with that!

Geek Squad personnel are the VERY BEST you can get when it comes to knowledge, reliability, professionalism. They are polite, courteous and careful in your home. Just excellent!!!

The soundbar was not installed. It was recommended that our media room speakers be installed instead. We have had the soundbar for a long time and it worked perfectly fine before this move. It still works, something about the sound bar was competing with the new TV sound.

Very professional an knowledgeable about the system

Geek Squad mounted our TV to our brick fireplace wall and explained every step of the process to us so that we weren't trying to guess what was being done, why it was being done, etc. Plus, both of the technicians were very respectful of our home, while wearing their PPE.

Sony sound bar has very good sound, very easy to use,

Aaron does a fantastic job and consultation makes it work

I set this up by myself and I had a little bit of help when knocking Joshi baby talk to me over the phone they help me guide me through the setup I'm very happy

Wow what great customer set up given by the Best Buy team. Very professional and explained everything to us. We had the best experience.

The Geek squad kept me apprised of their arrival time. They set up my TVand sound bar and had both working in a matter of minutes. The tutorial was probably a little quick and short for this 70 year old. I had to call when a few days later the TV froze up requiring a power off reboot. That squad member was patient and helpful.

They hooked it up blue tooth to use with my old remote.

I was very pleased with the professional experience I had with the Geek Squad! My experience was very good and my technician solved my problem very quickly.

The agents added our sound bar to our new TV, and it fits perfectly under our new 65-inch Sony Bravia TV! Chris and his colleague did an amazing job arching this to our Sony sound system!

The agent came out to troubleshoot the installation of the TV and the Soundbar. The sound bar had not worked a week since it had been installed. The installation was fine the product was poor.

We moved from Gilbert to Mesa in our new home, and The Geek Squad came to our new home and mounted the bracket on the wall and mounted our TV on the wall. They made sure before they left that all was working. TV, Sound Bar, 4K Blue Ray Player, Cox TV remote all was working.

The young man was so considerate and helpful in explaining how to use everything. He was kind, courteous and professional. It was a pleasure meeting him.

We bought a new TV, & our surround sound system & peripherals (DVD player, DVR player, etc.) needed correct routing through our complicated Denon receiver. The first tech we paid for just screwed things up with no explanation. After being specific about our needs, the 2nd tech did a fine job, and left us a "cheat sheet" with instructions for all remotes.

had it installed by geek squad contractors. they were in and out. knew their stuff. showed hubby how to use remotes.

The agent connected speakers, blue ray player, CD player and receiver to my tv that I recently had moved to another location in the home. This system is now going to be our main one in our home. The work was done with care and works wonderful. We are very satisfied.

Kristopher arrived right on time and was able to decipher the problem with my rear surround sound speakers. It was not an easy fix but he was diligent and used his expertise to fix the issue. He was friendly, knowledgeable, helpful, and professional. As a retired teacher I give him an A+++++.