Customer Ratings & Reviews

the guys that came out to set up my TV and soundbar were amazing. super respectful and prompt. they were able to answer any questions i had and it didn't take them long to get everything wall mounted and set up for me. i will Definitely use this service again in the future.

The installers were knowledgeable efficient and neat

Above and beyond my expectations, they arrived in the perfect time that was expected.

We had the Geek Squad set our sound bar up. No problems.

Very professional team! Arrived before time and knew exactly what need to be done. Communication to ensure my devices were centered in the correct place is priceless!

Really enjoy being able to hear the tv all over the house

NICE PRODUCT USE IT SURE BESTBUY TEAM GOOD WORK U

The Geek Squad set up the new TV, connected all the peripherals, and demonstrated how it worked. I needed additional support with the remote and the DVR, which was promptly and thoroughly provided.

The installer, Justin, was fantastic. He actually came by twice as we accidentally unplugged unit and couldn't get it to reboot. Patient and professional!

The installers were very professional and did a great job and I love my new equipment

Great sound without blasting out my ears.Works great.

Thanks for your help. As a senior citizen with limited technical knowledge of todays systems appreciated the Geek team member setting up my system.

I bought this as an open box. When the Tech came out to install it, she noticed, something was wrong with it and told me to return it. It should never of gone on the shelf like that. Thanks to the tech, it was noticed right away.

Geek Squad did a great job setting up my new 4kTV. The only thing I wish that they would have done is get my Bose remote I use for my sound bar to work with Directv Now to stream TV online. I have to use two different remotes, but its not the end of the world. They did a good job overall setting up everything and connecting my sound bar..

The two agents were friendly and hooked up our new audio system quickly, then explained how to work the remote with the audio system. The problem was they did not match it with the TV remote or even check to see if it worked with TV remote also. Now we have to use 2 remotes for our new TV which is suppose to do everything with one. Many calls to BEST Buy, phones always busy, put on hold forever, transferred to different depts, and still not fixed, or even gotten a "followup" visit to correct it which is suppose to be guaranteed. Probably should give 1 star, but they were knowledgeable and friendly. Other services used have been good in the past..on the fence if I'll use them again.

Installers did a great job. They adjusted everything we’re quick very informative explaining how to use equipment and cleaned up where they worked.

Had Geek Squad deliver and set up our new Samsung Smart TV. They arrived on time, set it up and instructed us how to use it. They cleaned up after themselves and were very helpful answering our questions. I recommend the Geek Squad to anyone who needs them.

Zictor and Jose were terrific. They were so knowledgeable, quick, and very friendly if I ever would need service again I would ask for them.

Great product and should be used .very simple and worth the money

The Geek Squad came out when they said they would! He got our sound system to work after cable company had messed it up!! I did have a few questions about a cable that wasn't hooked up to anything, but the guy didn't answer the questions and didn't want to investigate further what this cable was for:( (Reason why I didn't give a 5 Star.)