Customer Ratings & Reviews

I bought a TV, Ultra HD Blu-ray player, sound bar with sub woofer; all Sony. With all the new high tech, it was an easy choice to have them installed by a pro. They were in and out within an hour taking all boxes with them and making sure I knew how to work the remotes. Well worth the peace of mind.

I think the advertising on the box isa little deceptive as far as the wireless speakers are concerned, they are not truly wireless

Now this was a complete WIN for us. Our tech was super sharp, knew his stuff, respected the home and did the little 'extras' that make a difference. The Soundbar is outstanding and matches the set-up service we experienced.

The agents set up my soundbar and bass. They were extremely knowledgeable. They made me feel very comfortable, and explained how to use the controls.

Great service from Geek Squad setting up my sound bar for my new TV. He did a great job and love my sound bar! Cannot do without Geek Squad for sure!

The two geeks quickly set up my TV and sound bar. They were polite and efficient.

Arrived late and was in hurry to get to next appointment. Did not complete requested work because of claimed none working outlet supporting wifi router. Following day handyman confirmed outlet was working

The Geeks came out and fixed an install I had to have done by another person after I moved into my new house in my new city during the Covid quarantine. The guys were good, quick, and professional. I have a pretty complex home theatre system but the handled the fixes like the pros they are.

The Agents were knowledgeable and professional mounted my brackets then the TV! They also hooked up my Sound Bar and helped me with a TV I purchased previously at Best Buy and it’s Sound Bar

Excellent sound quality. Very much needed on my TV

Geek Squad took the time to make sure everything was done perfectly.

The reps installed & connected my whole entertainment system, got everything up & running, & connected to the internet in no time, then came back to do a minor fix-it after the Direct TV installation messed up the internet connection. I'm so glad I paid for Geek Squad set-up & service!

Managed to connect house surround sound system to receiver.

They guys were great that helped with the set up. They expained everything, and answered all of our questions without making us feel like we didn't have a clue.

The squad connected everything, removed all the old stuff, answered all my questions, demonstrated all the functions, and made sure I knew how to use it. Very polite.

These guys were well trained, cordial and responsive to our questions and completed the set up amazingly fast! They were helpful getting remotes programmed too and made sure we knew how to operate them.

The agent quickly resolved my problem and gave me information that will help me resolve this myself in the future.

I bought 5000 worth of electronic and paid $100 to have items delivered and hooked up. The guys did a great job of setting up my TV, soundbar, and my other products. They took the time to ask me questions for TV set up and explained the remote. I am truly impressed with Best Buys new service program.

Geek Squad is the best! Our soundbar install was done quickly and professionally by Levi and Matt.

The guys where thoroughly complete with the installation. The where very cautious with my tv. The sound bar mount was perfect. I sent them a picture of a mount and it wasn't the correct one so they found the correct one. It looks so much better