Customer Ratings & Reviews

the agent set my tv up with sound bar but the mouths on the tv people are behind the sound, the agent did not fix that, but was very nice and explained how the system worked.

I had a surround sound system that failed after 20 years. It was built in with the house and impossible for me to undo. The Geek Squad installed my new sound bar and disconnected the old without a hitch. Excellent service in a timely manner.

The geek team set up my stereo equipment making a few connections and even tweaking my subwoofer. I could have never accomplished all of what they did by myself. It was definitely a team effort. Thanks very much.

The agentS were great setting up my New receiver to my new tv. Had a couple of extra stuff needing to get hooked up and they were great. They Came when They said and didn’t take long at all. They wear their gloves and masked and I felt safe while they were here.

Service techs are neat and clean with work. They worked efficiently. Everything was done correctly the first time around.

THE TECHNICAN WHO CAME TO INSTALL THE SOUND BAR WAS FIRST CLASS. HE WAS VERY KNOWLEDGEABLE AND ALSO PERSONABLE. WE HIGHLY RECOMMEND THE GEEK SQUAD TO EVERYONE. IT IS A GREAT VALUE.

Brought my small TV and sound bar into store on Rochester Rd. because I couldn't get any sound and Alex looked at it and was able to correct the problem in no time and I was on my way home. I really appreciated his quick and knowledgeable service.

Harley was professional, patient, and very knowledgeable. Thank you so much for ALL of your help setting up our new Sonos Soundbar

I had a TV mounted as well as audio setup and the geek squad gentleman who came out was outstanding. Did an incredibly good job. My only issue and the reason I gave it four stars is because setting up the appointment with cake squad was terrible. They're terrible at getting somebody out to you but the person that comes out tends to be really good.

The Geek Squad made all necessary connection for my TVs and were very considerate and respectful in our home. They covered working areas to protect furniture, wore 'booties' and masks. They worked steady and effectively.

Somehow nobody showed up for my initial appointment, and nobody called either. I had to call and reschedule and was told the technician had car trouble. Still not sure why nobody called. The guys who came out to do the work did a great job!

After purchasing our new wonderful 75" TV, we wanted to go with the pros to install everything, specifically hooking it on the wall. Your Geek Squad, was on time, very knowledgeable, curious & were happy to answer all our questions & show us how to work everything. I highly recommend them!!!

The agents arrived on time, were very customer centric, extremely knowledgeable about audio systems and were done quickly.

The technician was outstanding and could help anyone no matter how strong their electronic skill are. He had a great personality and never made you feel that you were less knowledgeable regarding electronic than he was.

this is for NEW Bose soundbar purchsed...installe don my own... oringla Geek squad install of older sound bar did not work properly

They were prompt, courteous and very professional. They solved an unknown space problem where the CD changer would not fit exactly in the entertainment center by making use of RCA plugs with a 90-degree angle to them.

The agents suggested my questions were a Dish or a Century Link problem. At the time of installation picture and sound did not match and the picture was blurry. The tv did not fit on my tv table and they did do a wall mount for me in a timely and efficient manner.

The 2 young men who installed my TVs, wall mounts, sound bars and mounts + internet switch did an amazing job. After installation was completed, they setup all the equipment so it was ready to go. A+ job.

We had Geek Squad come in and set up our LG sound bar and LG 65 inch TV. They were on time, very pleasant, and gave us instructions on how to use the system and even took away the old system. This is the way to go.

The agents installed my tv and connected it to my speaker system and my cable box and also my dvd they worked effectively and quickly and one completed the took the time to explain how to operate everything they were polite and took all the time needed.