Customer Ratings & Reviews

Your representative was able to find the last product you had in the store that I asked for. He also assisted me in the purchase even though I forgot to bring my credit card. He even remembered me from a previous visit.

The agent came out and programmed my DIRECTV remote to sound bar which is nice but didn’t fix the issue of it not connecting to the TV. Just said they don’t fix sound bars.

The agents connected my phonograph, DVD, CD, and VCR players to my stereo receiver. They wired my speakers and hooked all components to my TV. Then they even wrote me instructions. They were prompt to arrive, efficient in their work and very polite.

The sound bar set-up took some extra work from the obvious, but the Geek Squad employee succeeded through problem solving.

The Geek Squad went over and above the installation! I was so impressed that I called his supervisor after he left and wrote an excellent review on him. Its been a few weeks now and I forgot who my Geek consultant was, sorry. I have raved about this service since. Thank you!

This was handled in a professional manner. All my questions were explained so that I could understand the answers. This purchase was bought by me because of showroom enhancement provided by a demo example not normally purchased because of the high quality being expensive

Rapid Fix for our problem! Agent was able to diagnose and determine reason the bar was failing to work. Then Fix it!

So glad i had the geek squad there to put it together for me and explain how to work it, if it wasnt for them i would have been lost and frustrated...

Needed our audio setup to work with new TV. Geek Squad did an excellent job and created a new setup which allowed me to do with less cables, but still have all the functionality I desired. They did this in about half the time they anticipated. Great job!

The tech -- whose name I have forgotten -- came when he said he would and was friendly, courteous, and very knowledgeable. I'm 82 and can no longer do this kind of thing myself, but I was glad I bought the service as he knew some things I should have but didn't.

Your Geek Squad Rep was extremely patient and helpful with me. He went above and beyond to answer my questions to make sure I was making the right purchase. Love the Bose speaker!!

I LOVE the Geek Squad. They have come out for each delivery and installation and they have gone above and beyond with their help, explanations and installation. Worth every penny

Professionally done and with a fun personality. Would highly recommend

My Geek Squad guys were excellent! They hooked up our sound bar and even told us the best sound bar mount to buy from Best Buy! We love our new sound bar. The first show we watched with the new sound bar was Jack Ryan on Netflix. It was awesome!

I was very impressed from the time of putting on their booties upon entering my home to time they completed the setup of my new Manrantz Receiver. Agents Nikkito and Audrey were very professional and knowledgeable. They made sure I knew how to use the equipment before leaving. The fee was well worth it.

The agents provided validation of set up requirements and use of all remotes (Service provider and included TV and Sound Bar). Very helpful to enable operating a Smart TV. Highly recommend using their services.

The Geek Squad are truly professional and I am more than satisfied with the workbthat was done. I highly recommend them.

Because of the various inputs cable, music, WiFi and three smart receivers it took a long time for the set up to be configured. Each input had to be named and coordinated through one input to the television. They stuck to it and everything works. I could never have done it alone and I am fairly tech savvy

On time and courteous. Will use them again great job.

Samsung Frame speakers have limited capability: the group function does not work to have 2 speakers play together. The Symphony function only works for specific movies. For news and similar programs it uses the TV speakers primarily with a weak sound from the Frame speakers. Also, the Frame speakers are connected via WIFI and disconnect about once a week and need to be reconnected on the screen of the TV.