Customer Ratings & Reviews

The person who came to set up my TV and Surround Sound was knowledgeable, patient and made excellent suggestions so we would get the most out of the experience. He came to our home with shoe booties and that was so appreciated. Would not hesitate to have him in our home again.

The Geek Squad were Punctual, very fast, knowledgeable and courteous. Were helpful teaching us about our new remote and features. Would definitely recommend them to anyone.

The young man did a great job! He not only set the sound bar, he took time to explain how to use it!

David and Gage were a great team. They connected the Amazon Fire Stick to our Bose sound system. Unfortunately the Fire Stick software is too advanced for our old Bose system, but that wasn't Dave and Gage's fault.

Geek Squad did a great job setting up my new Sony TV. I think its one of the best TVs. Beautiful picture. love it

The technicians made sure to take several measurements so that both the TV and the sound bar where mounted in just the right spot.

The agent who installed my sound bar was friendly and respectful. He arrived in the time slot I had selected. The installation was fast and he made sure I knew how to operate it before he left.

They set up my soundbar very quickly & explained any necessary info I needed to know. VERY PERSONABLE

This is the best so far and really appreciated the expertise of the assembly. Did not think I needed it, could have assembled it my self with help, but would have spent a long time trying to work out the system which was taught by the techs that assembled it. Worth the money.

the way these guys came in & hooked everything up so effortlessly was astounding. The knowledge they gave us once everything was completed was invalueable. it's a service I'm glad came with my totalconnect.

Sound bar mounted to older model TV. The job was a bit challenging, because the TV did not have up to date connection options for the sound bar. The Geek techs figured out how to make it work. They carried extra parts in their truck...

I highly recommend using the Geek Squad for set up and connecting all your devices and they really know their stuff! I’m very happy with the team!

Soundbars are relatively easy to set up, but our situation wasn't typical. Job done was literally no fuss, no mess. We undid the packaging and kept the recyclable material, while Geek took away the rest.

Had trouble with my surround sound system. Called the Geek Squad. Their service person was able to identify and fix the problem in under 20 minutes. Great service, problem fixed, happy customer, will use the squad again if needed.

While geek was here everything was great and working. That night TV would not turn on & nothing but trouble since. Waiting for appointment tomorrow. We’ll see what happens next!

This was the best of Geek Squad service!! Thank you Vivienne!! I am now able to enjoy my system and it is working as well as the day you were here!! Thank you! Thank you!! Thank you!!!

The guys that came to my home were very helpful and professional.

My soundbar was set up and placed on a shelf. I love it! I had never purchased a soundbar before. It makes watching movies much more enjoyable.

The agents were professional, made great suggestions on how to solve some wire issues, and hooked up my tv and sound bar and the tv in the guest room. They were great! I will use them again and recommend them to my friends. Thank you

Charles knew what was wrong, fixed it, and instructed me on its use