Customer Ratings & Reviews

I highly recommend Geek Squad services for repairs, delivery and installations. It the Best, and it's great peace of mind. It is also very affordable.

Geek squad set up two tv's for me. EXCELLENT JOB! Programmed every thing into one remote! Did educational demonstration as well for wife and myself. Very respectful to entering and exiting house and moving furniture! Cleaned up as if they were never there!

Excellent service provided by Geek Squad. I have come to rely on them for Home Theater equipment installation at home,

the agents connected our sandbar and subwoofer to the tv so that we use only one remote and answered our questions. they were very efficient .

I buy items not knowing how to use or appreciate the products purchased, but thanks to the geek's support, I'm learning how to be a better consumer.

Geek squad gets 5 Stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great job - very quick - and recommended a different soundbar (for my tinnitus) if the Sony soundbar was insufficient.

The agent dismantled my old sound bar and installed the new one with one change they upgraded the connection wire to an HDMI for better quality and longevity

Geek Squad installed my Sony 65X950G, headphones, soundbar, and remote. They were quick and took away my old TV and all the packing material. They also showed me how to use all the devices. I can't say enough about them. They also programmed all the components.

The prior rep had connected the cables incorrectly, then failed to take the time to turn on the Vizio surrond sound system see if it was working properly.

The Geek Squad service is always excellent, Friendly, professional, and knowledgeable.

I just opened this online account to see what I purchased and received. This soundbar service was never completed. No one showed or called. I did receive a text that morning with updated arrival time but when no one showed I called and was told he was delayed 1 hr. I called again and was told he was still delayed, and they referred back to original time of up to 8 pm, At 830 pm still no one showed, and no one called. I called the third time and let them know this expecting someone to follow up about the installation. No one has contacted me since and today I see someone marked it as completed. Considering all the different people I talked to, I can assume the lies are a team effort. This is not just the squad this is a business wide problem. I went to two stores to find the products I had already research and was treated with poor service in both place. Then this group effort to lie about someone who was never coming to install a soundbar. And then it took weeks to set up my account as I was given wrong information by the techs on the phone. 2 Exceptions include the last tech who easily fix my individual account instead of setting up a joint account that doesn't exist, and a great tech who had installed a desktop.

They were very professional and extremely knowledgeable. I was very happy that the rear speakers are wall mounted.

It is a pleasure working with these folks. They transfer their knowledge to the owner while installing the product.

Total Tech Support is great! All the time! I fees so much more support in knowing I can call or if problems someone comes out to troubleshoot!

Brian was very through. He explained everything hs was doing and how i could use this item. Brian went above and beyond for me. I would highly recomend Brian.

Professional crew with a great attitude for customer service.

The guys that set up our TV and sound bar were fabulous!

Kevin completed a diagnostic check of my home theater, identified issues, and corrected all problems. He also gave me recommendations to improve the efficiency of my system by upgrading certain components. He was professional, patient, and a pleasure to deal with.

Jesus called to let us know he was on his way. On arrival he quickly put on his shoe covers and got to work. After hooking everything up he explained how all the remote buttons worked. He made it easy for us to understand. Great service . Thank you Geek Squad for sending him.