Customer Ratings & Reviews

A complicated situation with a outdated home theater and 4k tv. they managed to connect both and allow the tv to come through the theater speakers. It's not running perfectly but I did not need to buy another device for sound.

I am at the geek squad for being honest, helpful and very quick with the service. He helped me with some helpful tips about my surround system.

Very professional prompt service. They hung 3 TVs and always asked how high I wanted them mounted. They also told me what the standard guidelines were for hanging the TV's. Also was impressed that the guy's wore something over their shoes to protect the floors of my house.

The Geek Squad was able to reconnect my old school sound bar and wireless sub to my new tv. These items were purchased years ago at Best Buy and when I unplugged them to move, I lost the manuals!!

This sound bar is expensive for the quality it gives. It sounds better than the sony it replaced but I think it sounded better in the store than it does in my home.

Agents did fantastic job recommending my new sound bar and installing it.

Geek was the best way because there was problem with my sound bar that i would not have been able to diagnose.

Combined this service with Geek Squad's Home Theater set up, and was very pleased. The technicians were professional, courteous and knowledgeable. The service call was fast, but thorough, and they took the time to make sure I understood the basic set up and functions of the network and other components.

It works, but with a couple issues. Hulu is intermittent, I end up using my Fire TV for Hulu even though the app is native to the TV. Also, I was told to have all my accounts and passwords ready for the installation, but had to enter myself after installers left.

Showed up on time very helpful in explaining procedures. Great job, well pleased.

The agents disconnected my old sound bar, installed my new one, programmed my remote, all while being respectful, wearing booties on my new carpeting, without being asked, wore Masks, and kept Social Distancing. They explained everything.

2 geeks hooked up my rockin sound bar and High Def dvd 4 k to the 75” Sony Bravia now it’s a concert hall and movie theatre too Great job guys but next time plug in the DVD player after a 1/2 hour of angst and scratching my head I plugged in the dvd and all is well

In addition to our new OLED 4K TV we had a new Sound Bar and rear surround speakers installed and set-up. We were shown how to operate the new system and its features. We are very happy with the service of the Geek Squad.

I seriously doubt we would of bought our new system at Bestbuy if you didn't have Geek Squad. They delivered it and set everything up. They were very professional and safety conscious awareness of the pandemic while in our home.

Well done by a thorough, patient professional. Oddly enough, the installer turned down my offer of technical device on the grounds of my not having any experience.

Had an issue with my sound bar and geek squad solved my problem.

The Geek agent mounted my SOUNDBAR and have it connected to my home theatre system. Did an excellent job of optimizing the nice features of my home theatre system.

Geek squad was awesome!! I would definitely use them again!

Craig is the best. He arrived on time and paid close attention to details. He problem solved the one area that needed his expertise. He is friendly, so knowledgeable and answered all our questions. We couldn’t be happier. Thank you, Craig!

Everything was delivered and connected properly. The technician stayed until we were all satisfied with the setup. Also, took the old TV which was so helpful.