Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 7,928 reviews
Rated 5 out of 5 stars
Installation of sound system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Technicians did a great job of setup and of showing us how it works, answering all questions and addressing all concerns
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad is the best ! They've been to my home three times for different audio / video services in the past. They are on time, answer all yours questions, & make sure the job is done nice and neat. They will not leave your home until your completely satisfied with their work.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Torrey and Dan hung TVs, set up three TVs with wall mounts, a sound bar and alternate electrical routing. They only used necessary products and in fact I returned two items I had purchased that ere not necessary even though they could have installed them.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These guys connected my new audio amp to allow the sound from my new Smart TV to come through my speakers. They also channeled the sound from my multi-CD player and my VCR to also play through the speakers. They did a great job! Worth every cent of the fee.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad technician was very through and professional. He made sure that the receiver and blu-ray player were connected to the television correctly. He made sure that the sound was balanced for my room environment.He did not leave until I was completely satisfied.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Could not get TV stations, only streamers. And much too complicated to use without readable and more complete directions. Had to have a return visit by installers.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was very friendly. Although not the reason he was called for he did tighten the clamps on the speaker stands so the speakers would stay secured.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the 2 guys that came out and the ones I talked to on the phone were just amazing. Answered all my questions even 4 days later. They came out to my house every day for 4 days just to show me how to use all my new stuff. Not the typical service that you see nowadays.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This sound bar is a purchase I’m really glad I made. The installers even say he’d the tv and sound bar to my universal remote so I can control both with one item.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our Tech, Marc was highly professional, knowledgeable and courteous...
Our service call was done seamlessly!
It makes such a positive experience when everything involved is explained as it was...
I do highly recommend!!