Customer Ratings & Reviews

Jacob expertly diagnosed the no sound problem based on his experience with similar issues experienced by other users.

Awesome setup service by two K squad pm my 75” 4G LG. They expertly explained all the options and also reattached my sound bar. Never knew how great this service could be. Highly recommend!!!!!

Really enjoyed having the Squad set up my sound bar. They made it look so easy.

The agent did a great job setting up my TV and configuration. Everything was completed in a timely fashion! I am very satisfied with the response to every question I had from start to finish! I appreciate Geek Squad!

Alton did a wonderful job switching out our tv & hooking up our soundbar & cable box. He was such a great person to deal with! Thank you to Alton!!!

The technician showed up on time and fixed the problem quickly. The app was not working correctly but he made the adjustment quickly and explained was was wrong. All around outstanding service. Thank you Geek Squad.

can say nothing bad about the Geek Squad, they are the best at what they do.

Yes the agent did a great job putting all the equipment together and all worked good

quick, knowledgeable, professional, appreciate the help by the Technician

Worth every penny went over everything as he was working

The geek guys were awesome and very professional. He represented Bestbuy with professionalism and very knowledgeable.

I had a very good experience with installer. I hope, if I ever need her services, she will be the one to show up.

Installation and setup done by Zac and James of MasTec. They were very professional and knowledgeable. I was very pleased with the whole process and I commend these gentlemen on being an asset to their company. I give them both a 10+ rating.

The agents installed in-wall speakers, replacing my existing in-wall speakers. The task really wasn’t that difficult because the wiring was already in place and the size of speakers was similar. They did a good job.

He could not get my sub woofer to connect. He told me I would have to replace the entire sound bar. HOWEVER, at the store I was told that I only had to replace the sub woofer.

My wife loves her laptop she uses it often in her line of work. She really likes that the keyboard is backlit

The agents were very nice and helpful. They hook up my t v and sound bar and connect the sound bar to my wife’s Bluetooth and also my Bluetooth on our iPhones . We appreciate there help.

I was really happy with him , he was knowledgeable, some time you don’t know what you getting but he know his staff . He gave us lots advise and I will use them again

they forgot to program Bose universal remote when have to turn on with tv remote and Bose speaker with Bose remote

The best money I have l spent in a long time - to have the Geek Squad service!! They made sure we knew how to operate everything - very patient (LOL).